Lead Dental Assistant

About the Role

As a Lead Dental Assistant at CHOICE Healthcare Services, you will support dental care delivery by preparing treatment rooms, patients, instruments, and materials; passing instruments and materials; and performing procedures in compliance with New Mexico dental standards. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high-quality care to children in our communities.

Responsibilities

• Lead Responsibilities:
  • Supervise and train new and current Back Office employees.
  • Review charts daily to ensure assistants complete chart information accurately.
  • Resolve daily audits by facilitating corrections or identifying responsible team members.
  • Perform Practice Manager duties in their absence, including staff scheduling, tracking hours, coordinating days off, and monitoring overtime.
  • Work with the Practice Manager to facilitate the back office staff schedule.
  • Review and enforce CHOICE Healthcare Services' Employee Manual & Policy Notices.
  • Maintain office flow to ensure patient wait times do not exceed 15 minutes in the waiting room and no more than 1 hour total chair time in the back office.
  • Utilize downtime to recover operations, open bay areas, and sterilization tasks.
  • Schedule and track externship and new employee hours, complete evaluations, conduct reviews with instructors, and support assistants during intern training.
  • Train new employees to ensure excellent performance and success.
  • Coordinate routine inventory checks and orders using the standard Master Price List, and communicate with the Procurement Team.
  • Work with HR and the Practice Manager to coordinate OSHA responsibilities, maintain required logs, and ensure compliance with postings, deadlines, and standards.

Requirements

• Certification from a dental college or three to six months of related experience and/or training or an equivalent combination of education and experience (preferred).
• 1+ years of dental back office lead or supervisory experience.

Qualifications

• Required Certificates or Licenses:
  • X-Ray New Mexico certification with license number.
  • BLS certification.
• Preferred Certificates or Licenses:
  • Topical Fluoride New Mexico Certification.
  • Sealant New Mexico Certification.
  • Coronal Polish New Mexico Certification with license number.

Benefits

• Care for your wellbeing and work-life balance.
• Professional and personal growth opportunities.
• Experienced leadership support.
• Fun and supportive team dynamic with events and celebrations.
• Comprehensive benefits package.

Pay

Sign-on bonus of $2,000.