Lead Delivery Driver

Facilitates load management, including the accurate and efficient dispatching of all dedicated drivers in the facility. Trains and provides new and existing associates on the transportation team. This role requires operation of a company or rental vehicle and may involve monitoring Motor Vehicle Records (MVRs). A valid driver’s license and acceptable MVR status are required.

Responsibilities

• Coordinates the loading and dispatching of all driver routes.
• Oversees pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Conducts daily route planning and optimization for drivers.
• Serves as the primary point-of-contact for all driver-related issues.
• Coaches and trains new and existing drivers on policies and procedures and provides feedback to management on team performance.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Delivers customer orders within a service area, including interfacing with customers on order issues.
• Provides exceptional customer service by being polite and professional during deliveries.
• Provides feedback to management on escalated customer service and sales-related concerns.
• Performs other duties and tasks as assigned.

Requirements

• 3+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past 3 years.
• No more than 2 moving violations in the past 3 years.
• Wholesale distribution experience (preferred).

Preferred Qualifications

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Technical certification or associate degree may be required in some areas.
• Generally 7+ years of experience in area of responsibility.

Pay

$25.50-$29.35 hourly.

Benefits

• Medical (with Prescription drug coverage), dental, and vision plans.
• Health care and Dependent Care FSA (as applicable).
• 401(K) with company match.
• Paid Holiday, Vacation, Personal Time, and Wellness Day.
• Paid Sick Time.
• Life and Accidental Death & Dismemberment Insurance.
• Short and Long-term Disability Insurance.
• Critical Illness Insurance.
• Accident Insurance.
• Whole Life insurance.
• Commuter Benefits.
• Tuition Reimbursement.
• Employee Assistance Program.
• Adoption and Surrogacy Assistance.