Lead Customer Service Representative

About the role

Join our team as a Customer Service Representative in a fast-paced, fun environment with opportunities to grow your career.

Your Key Responsibilities

• Greet customers, run the register, cashier, and make purchase suggestions
• Work with our food program
• Gain entry level management experience by leading shifts on a regular basis
• Work around the store (inside and out) in many different areas to help maintain high standards for store appearance
• Provide fast and friendly service to customers
• Provide regular and predicable onsite attendance
• Interact with many customers daily while working with a fun, energetic team accomplishing daily tasks around the store

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Great If You Have

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career
• Willingness to learn and have fun

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands; requires eye-hand coordination
• May require climbing a ladder to store and retrieve materials or place and remove signs