Lead Credit Specialist

Responsibilities

• Act as a bridge between Branch Manager and Area/Credit Manager, offering guidance and support.
• Serves as a lead resource for other Credit Specialists regarding credit management and customer service.
• Administers daily collection activities and assists Area/Credit Managers in the credit strategy of the market.
• Coincides with inside and outside sales to provide best-in-class customer service.
• Pairs with all sales associates to troubleshoot customer-related problems, inquiries, etc.
• Acts as a liaison between the local branch/market and the National Credit Operations team.
• Adheres to Company compliance and standard operating procedures.

Qualifications

• 1-2 years experience in professional credit management.
• 4+ years Credit Management experience preferred.
• Experience in Credit, Collections, and/or Accounts Receivables in the commercial or residential construction industry.
• Good judgment, problem-solving skills, and the ability to see the “big picture.”
• Self-confident, strong communication skills, and inquisitive.
• Ability to collaborate with others to meet shared objectives.

Benefits

The Company offers competitive benefits including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match. Additional enhancements include mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more!