Lead Coordinator - Guest Services / Host- Ocean Prime Sarasota

Summary

Guest Services makes “Raving Fans” of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. They control the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks including:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Competitive pay based on experience

WHAT WE ARE LOOKING FOR

We are looking for individuals who exemplify leadership, kindness, and positivity, have a genuine approach to hospitality, and embody a "Yes is the Answer!" mentality. Teamwork, family, and community values are also highly valued.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assist others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Additional Information

All newly hired associates will be subject to E-Verify Employment Eligibility Verification. Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.