Guest Services Lead Coordinator-Ocean Prime Dallas

Summary

To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Essential Functions

• Reports to work on time as indicated on the work schedule.
  • Uniform meets restaurant requirements and is maintained and cleaned.
  • P practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
  • Cooperates with management and co-workers to assists others with duties, if needed.
  • Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
  • Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Benefits

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $16.00-$18.00/hour based on experience

Qualifications

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community