Lead Content Strategist

We need to output HTML fragment with sections only when there is real specific content. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "In This Role, You Will" maybe part of responsibilities? We'll need to extract content. We need to preserve all substantive information. Let's parse the posting. First paragraph: "ADP is hiring a Lead Content Strategist Locations: Alpharetta GA, Roseland NJ, Maitland FL, Tempe AZ, Norfolk VA, El Paso TX, Schaumburg IL". This is location info. Could be part of About the role? Probably we can include location in About the role paragraph. Next: "In this role, you will support the Knowledge & Performance Support organization. This role serves as the strategic link between business priorities and content outcomes, partnering with business units to define content strategies, prioritize investments, and ensure content effectively supports associates, clients, and AI-powered experiences. This role blends business partnership, content strategy, portfolio planning, and content experience design. It works closely with Content Architecture, Information Architecture, Content Engineering, Analytics, Product, and Operations teams to ensure content initiatives are aligned to enterprise priorities and deliver measurable business value. If you enjoy solving complex business problems, influencing stakeholders, shaping strategic direction, and using content as a lever to improve performance and experience outcomes, this may be the role for you. As ADP evolves from human-authored to machine-assisted knowledge at scale, this role helps ensure content investments are prioritized, governed, measurable, and designed to support both human and AI consumers." That's description of role. Then "In This Role, You Will" heading then bullet-like paragraphs: - Business Partnership and Strategic Consulting (list of duties) - Content Portfolio Planning and Prioritization - Content Strategy Development - Content Performance and Business Outcomes - AI Readiness And Content Experience Strategy - Governance, Standards, and Strategic Leadership - Cross-Functional Partnership These are responsibilities. Then "To Succeed In This Role" list of qualifications/experience. Then "Bonus Points If You Have" list of bonus skills. Then "Role boundaries and partnership" description. Then "This position reports to the Director of Content Strategy and Architecture." Then "Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions." Then "We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more." Then "The compensation for this role is USD $93,400.00 - USD $230,000.00 / Year* Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws." Then "A little about ADP: ..." (company description) maybe not needed? It's substantive but maybe not required? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should include that as part of About the role? Could be separate section? There's no heading for company overview. Could include in About the role paragraph. Then Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ... This is EEO boilerplate; we should remove. Then Ethics at ADP: ... maybe also boilerplate? It's not EEO but still maybe considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Ethics might be considered legal? Probably remove. Then "Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values." That's a link; maybe remove as application instruction? It's not application instruction but could be considered promotional; but we might keep? Probably remove as it's not substantive to role. We need to output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have location info; we can put in About the role. Responsibilities: combine the bullet sections under In This Role, You Will. Requirements: maybe "To Succeed In This Role" list. Qualifications: maybe same as requirements? The instruction says we can have both Requirements and Qualifications sections if content distinct. But we have only one list of qualifications/experience. Could treat as Requirements. Qualifications maybe empty -> we should not create empty section. So we will not include Qualifications if no distinct content. Skills: maybe "Bonus Points If You Have" could be Skills. Or we could treat bonus as Skills. Benefits: we have benefits list. Pay: we have salary range. Schedule: not mentioned; we should not create Schedule section. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay. We need to use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must not repeat job title as heading. So no

  Lead Content Strategist

  . We need to preserve all substantive information. Let's extract. About the role: Should include location, role description, maybe company overview? Let's include location and the description paragraphs (first two paragraphs). Also maybe the "A little about ADP:" paragraph? It's substantive but maybe not needed for role; but we can include as part of About the role. However that paragraph is generic company description; could be considered boilerplate? Not exactly EEO; it's about ADP. Might be okay to keep. But we need to avoid duplication. We'll include it. Let's craft About the role paragraph(s): - Location: Alpharetta GA, Roseland NJ, Maitland FL, Tempe AZ, Norfolk VA, El Paso TX, Schaumburg IL. - Role description: "In this role, you will support the Knowledge & Performance Support organization. This role serves as the strategic link between business priorities and content outcomes, partnering with business units to define content strategies, prioritize investments, and ensure content effectively supports associates, clients, and AI-powered experiences. This role blends business partnership, content strategy, portfolio planning, and content experience design. It works closely with Content Architecture, Information Architecture, Content Engineering, Analytics, Product, and Operations teams to ensure content initiatives are aligned to enterprise priorities and deliver measurable business value. If you enjoy solving complex business problems, influencing stakeholders, shaping strategic direction, and using content as a lever to improve performance and experience outcomes, this may be the role for you. As ADP evolves from human-authored to machine-assisted knowledge at scale, this role helps ensure content investments are prioritized, governed, measurable, and designed to support both human and AI consumers." - Company overview: "We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition." We could keep that. Now Responsibilities: combine the bullet sections. We need to turn each bold heading into maybe a
• with subpoints? The instruction: Use
  • for any list of duties/requirements/benefits. So we can create a
    where each main duty is a
    • and inside we can have

      or further

      ? Probably simplest: each duty as a
      • containing the description text. Let's list duties: 1. Business Partnership and Strategic Consulting: - Serve as the primary content strategy partner and trusted advisor to assigned business units, developing a deep understanding of business goals, operational workflows, customer and associate experiences, challenges, and emerging priorities. - Build strong relationships with business leaders, product teams, operations leaders, and knowledge stakeholders to ensure content requirements are identified early and incorporated into planning processes. - Lead discovery sessions, stakeholder interviews, workshops, and analysis activities to identify business needs, experience gaps, knowledge challenges, and opportunities for content intervention. - Translate business objectives into actionable content strategies that improve performance, adoption, findability, usability, consistency, and customer outcomes. - Facilitate strategic discussions that help stakeholders evaluate options, make prioritization decisions, and align on content investments. - Establish ongoing engagement models that maintain awareness of organizational changes, product enhancements, service offerings, operational initiatives, and emerging content needs. 2. Content Portfolio Planning and Prioritization: - Own the content strategy portfolio for assigned business units. - Develop and maintain content roadmaps that align business priorities with organizational capacity and enterprise objectives. - Partner with stakeholders to proactively identify upcoming initiatives requiring content support. - Lead prioritization discussions across competing requests, balancing business impact, customer needs, operational requirements, and strategic objectives. - Identify opportunities to consolidate, retire, modernize, or expand content investments based on business value and performance data. - Communicate portfolio status, risks, dependencies, and recommendations to leadership and stakeholders. - Support annual and quarterly planning activities by representing content strategy priorities and resource needs. 3. Content Strategy Development: - Lead qualitative and quantitative analyses of content ecosystems, user journeys, search behavior, support trends, and business processes to identify strategic opportunities for improvement. - Conduct content audits, gap analyses, and content ecosystem assessments to identify opportunities for optimization, modernization, consolidation, and AI readiness. - Develop evidence-based content strategies that improve content effectiveness, customer experience, operational efficiency, and AI readiness. - Define strategic content requirements, experience principles, channel approaches, governance recommendations, and success measures for assigned initiatives. - Conduct content audits, gap analyses, and content ecosystem assessments to identify opportunities for improvement. (duplicate line; we should deduplicate) - Partner with Content Architecture and Information Architecture to ensure strategic requirements are reflected in content models, metadata frameworks, taxonomy structures, and publishing approaches. - Ensure content strategies align with enterprise content standards, governance frameworks, and future-state architecture direction. - Use customer, user, and associate research insights to inform content strategy recommendations and prioritization decisions. 4. Content Performance and Business Outcomes: - Define success measures and performance indicators for content initiatives. - Partner with analytics teams to evaluate content performance and identify opportunities for optimization. - Use customer behavior, search analytics, support trends, operational metrics, and business feedback to inform strategy decisions. - Synthesize customer, associate, and user research insights to identify experience gaps and inform content strategy recommendations. - Connect content investments to measurable business outcomes such as reduced support effort, improved adoption, improved task success, increased content effectiveness, and improved AI retrieval performance. - Present findings, recommendations, and strategic insights to leaders and stakeholders. 5. AI Readiness And Content Experience Strategy: - Partner with Content Architecture, Information Architecture, Analytics, and AI program teams to support content strategies that improve utilization of content by AI and improve answer quality for users. - Evaluate content ecosystems through an AI-readiness lens, identifying opportunities to improve structure, discoverability, metadata quality, consistency, and governance. - Help establish priorities for content modernization efforts that support emerging AI experiences and knowledge delivery models. - Ensure strategic recommendations support both human and machine consumption of content. 6. Governance, Standards, and Strategic Leadership: - Promote adoption of enterprise content standards, governance models, and best practices across assigned business units. - Contribute to enterprise content strategy frameworks, playbooks, and operating models. - Drive adoption of content standards, governance practices, and organizational change across distributed stakeholder groups. - Identify emerging content management, knowledge management, and content experience trends that may influence future strategy. - Serve as a strategic advisor on content-related decisions,