Lead Compute Infrastructure Engineer – VMware/Windows Server

About the role

The Senior Compute Infrastructure Engineer will play a pivotal role in supporting a strategic engagement with a large regional integrated healthcare delivery system. This position involves leading compute-layer discovery and assessment activities, contributing to the consolidated risk register and remediation roadmap, and transitioning into a lead technical role within the ongoing managed services model.

Responsibilities

• Lead compute-layer discovery activities across physical servers, hypervisors, virtual machines, and supporting infrastructure in coordination with Network Discovery and Cloud Connectivity workstreams.
• Operate discovery and inventory tools including Device42, Lansweeper, ServiceNow Discovery, and comparable platforms to produce a standardized configuration item inventory.
• Absess virtualization platforms including VMware vSphere, Microsoft Hyper-V, Nutanix AHV, or comparable technologies, covering cluster sizing, resource utilization, HA/DRS configuration, snapshot posture, and management-plane health.
• Assess infrastructure assessments in healthcare, financial services, or other regulated environments.
• Review healthcare clinical application hosting patterns, including EMR/EHR hosting environments, PACS/imaging archive dependencies, and HL7/FHIR integration engine hosting.
• Review server hardware lifecycle, firmware currency, BIOS/BMC posture, warranty status, and end-of-life/end-of-support risks.
• Assess operating system posture for Windows Server, Linux (RHEL, Ubuntu), and legacy platforms, including patch currency, support lifecycle, and standardized image alignment.
• Assess storage-related compute dependencies, including SAN/NAS connectivity, backup posture, and disaster recovery readiness at the hypervisor layer.
• Review clinical application hosting environments for server-level dependencies, performance, capacity, and platform standardization.
• Contribute compute-specific findings to the consolidated risk register based on clinical impact and operational feasibility.
• Serve as a senior technical resource within the NOC Managed Services model, providing Tier 3 escalation support for complex compute and virtualization issues.
• Execute compute change management activities, including VM lifecycle management, hypervisor upgrades, cluster rebalancing, patching, and server refresh activities.
• Support the transition to a self-healing infrastructure model through compute-layer automation using PowerShell, Ansible, Terraform, runbook creation, and monitoring improvements.
• Manage vulnerability reviews and patch planning for servers, hypervisors, and management-plane components.
• Collaborate with the client's Infrastructure Manager, Associate NOC Manager, and clinical application owners on change planning and clinical-window coordination.
• Contribute to weekly, monthly, and quarterly governance reporting through the Service Delivery Manager.
• Mentor junior compute engineers and NOC staff.

Requirements

• 13–14 years of experience.
• Deep technical knowledge and hands-on experience with Server Administration, including Active Directory, Group Policy, DNS, DHCP, WSUS/SCCM, and Windows Failover Clustering.
• Deep expertise in virtualization using VMware vSphere (ESXi, vCenter, HA/DRS), Microsoft Hyper-V, Nutanix AHV, or comparable platforms, including cluster design, capacity planning, and operational troubleshooting.
• Experience with discovery and inventory tools such as Device42, Lansweeper, ServiceNow Discovery, or comparable platforms.
• Experience performing infrastructure assessments in healthcare, financial services, or other regulated environments.
• Familiarity with healthcare clinical application hosting patterns, including EMR/EHR, PACS/imaging archive, and HL7/FHIR integration engine hosting.
• Experience with backup platforms such as Veeam, Commvault, Rubrik, Cohesity, or comparable technologies.
• Experience with compute-layer monitoring platforms such as SolarWinds SAM, Nagios, Datadog, ManageEngine OpManager, or comparable solutions.
• Experience with hyperconverged infrastructure, including Nutanix, VxRail, HPE SimpliVity, or comparable platforms.
• Strong experience with VMware vSphere, vCenter, ESXi, and underlying infrastructure.
• Proficiency in PowerShell scripting for automation and administrative tasks.
• Experience with Windows 10/11 tuning for virtual desktop environments.
• Knowledge of load balancing, security policies, MFA integrations, and session management.
• Experience with Microsoft Entra hybrid identity patterns, including domain-joined servers, Entra Connect, and hybrid Kerberos/certificate flows.
• Strong analytical and problem-solving capabilities.
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage high-severity incidents under pressure.
• Collaborative team-oriented mindset.

Preferred Qualifications

• VMware Certified Professional – Desktop and Mobility (VCP-DTM) or higher.
• Experience with hybrid VDI solutions (on-premises and cloud, such as Horizon Cloud on Azure/AWS).
• Exposure to Azure Virtual Desktop (AVD).
• ITIL Foundation certification or knowledge of change, incident, and problem management frameworks.
• Red Hat RHCE or comparable Linux certification.
• Nutanix NCP or comparable HCI certification.

Benefits

At HTC Global Services, you'll have access to a comprehensive benefits package including Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. We are committed to creating an inclusive environment where everyone feels valued, included, and respected. HTC Global Services is an Equal Opportunity Employer and a proud National Minority Supplier.