Lead Competitive Intelligence Manager

What You'll Do

• Design and execute a comprehensive CI strategy: monitor competitive moves, emerging threats, pricing changes, new product launches, partnerships, and market shifts in real time.
• Conduct primary (e.g., field interviews, deal-call participation) and secondary (e.g., public filings, analyst reports, blogs, technical documentation, competitor websites) research to build a robust competitive database.
• Develop and maintain competitive enablement such as battlecards, feature-comparison matrices, win/loss analysis summaries, objection-handling plays, and other resources that equip sales and customer-facing teams.
• Provide strategic support throughout the sales cycle—attending key prospect or customer calls to inject competitive perspective and help navigate head-to-head situations.
• Feed lessons from the field back to marketing and sales enablement to inform messaging, campaigns, and positioning adjustments—also spearheading targeted campaigns when competitor moves emerge.
• Own CI knowledge management: centralize and curate competitive intel from across the business and package insights for different internal audiences, from granular product detail to sales-ready talking points.
• Collaborate with product teams to translate competitive and market insight into roadmap guidance and differentiation strategy.
• Evaluate competitor product architectures, translating technical findings into business-impact assessments.
• Continuously optimize how we use competitive intelligence tools and workflows, leveraging the latest AI capabilities to increase efficiency and accuracy.

Experience You Bring

• 5+ years of competitive intelligence/strategy in enterprise B2B SaaS
• Domain expertise in fraud prevention, AML/KYC compliance, cybersecurity, or related field
• Hands-on experience creating battlecards, competitive playbooks, win/loss analyses, and supporting sales in live calls
• Strong technical aptitude enabling credible engagement with engineering teams, data scientists, and technical prospects during competitive evaluations
• Proven ability to turn raw data, competitor signals, and field intel into actionable sales plays, positioning shifts, and product guidance
• Strong analytical skills: comfortable gathering data from varied sources, synthesizing it into crisp, compelling insights
• Proven ability to turn competitive insights into actionable recommendations for product and GTM teams, with a focus on measurable impact through sales effectiveness and win/loss outcomes
• Excellent communicator, both verbally and in writing—able to present complex competitive landscapes effectively to diverse internal and external audiences
• Self-starter: highly collaborative across functions (sales, marketing, product, CS), with an ability to manage CI initiatives end-to-end
• Familiarity with CI tools (e.g., Klue, Crayon) and market intelligence platforms