Lead Commercial Loan Servicing Specialist

Wells Fargo is seeking a Project Management / Data Analytics professional within Wholesale Operations to support data-driven initiatives, enhance operational performance, and deliver strategic insights through structured project execution and advanced analytics.

Responsibilities

• Lead and manage a variety of project management and data analytics activities supporting complex business initiatives
• Serve as a primary liaison and collaborate with Business, Risk, Technology, and Operations teams to deliver data-driven solutions aligned to business needs
• Design, execute, and manage analytics projects, including data sourcing, validation, analysis, and reporting deliverables
• Develop and maintain dashboards, reporting frameworks, and key performance metrics to monitor business performance and identify opportunities
• Serve as an escalation point for data and project-related issues, ensuring timely resolution and stakeholder alignment
• Coordinate cross-functional activities to support project delivery, data governance, and ongoing process optimization
• Analyze complex business problems, perform data analysis, and provide actionable insights to support strategic decision-making
• Ensure compliance with data governance, risk management, and regulatory requirements in all analytics and project activities
• Partner with peers, leaders, and stakeholders to drive project execution, resolve issues, and support broader strategic initiatives
• Make decisions in complex and multi-faceted situations requiring a strong understanding of data, business processes, and project management principles to meet deliverables and advance new initiatives

Requirements

• 5+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Qualifications

• Experience with data analysis tools (e.g., SQL, Excel, Tableau, Power BI, or similar)
• Strong project management skills with the ability to manage multiple priorities and deliver on timelines
• Ability to translate complex data into clear, actionable insights for business stakeholders
• Experience working in cross-functional environments with Operations, Risk, and Technology teams
• Knowledge of data governance, risk, and compliance frameworks
• Strong problem-solving, analytical, and communication skills
• Ability to manage multiple concurrent projects and deliverables in a fast-paced environment
• Strong attention to detail with a focus on data accuracy and quality
• Effective collaboration and communication across levels of the organization
• Commitment to continuous process improvement and operational efficiency

Schedule

• Hybrid work schedule
• Ability to work on-site at the posted work location