Lead CNA & Caregiver Development Coordinator

About the role

FirstLight Home Care is seeking an experienced, dependable, and highly skilled CNA for a leadership position supporting our caregivers, clients, and office team. This is not primarily a caregiving position. Your responsibilities will include caregiver training, interviewing, supervisory visits, client meet-and-greets, administrative support, and assisting with on-call coverage. When caregiver call-offs or staffing emergencies occur, you must be willing to provide direct client care. Up to 20 hours of your 40-hour workweek may include caregiving when coverage is needed.

Responsibilities

• Train, mentor, and evaluate new and existing caregivers.
• Assist with caregiver interviews and onboarding.
• Conduct caregiver skills training.
• Complete client and caregiver meet-and-greets.
• Perform caregiver supervisory visits.
• Coach caregivers and provide additional training when needed.
• Communicate professionally with clients, families, caregivers, and office staff.
• Assist with administrative and care coordination duties.
• Provide on-call support and help resolve staffing issues.
• Provide direct caregiving when call-offs or emergencies require coverage.
• Travel between Lansing and Brighton territories as needed.

Experience Needed

• Minimum 2 years of hands-on caregiving experience.
• Current CNA certification.
• Experience in home care, senior care, assisted living, skilled nursing, rehabilitation, or a similar setting.
• Experience with dementia and Alzheimer's care.
• Strong experience with transfers, gait belts, mobility assistance, and fall prevention.
• Experience safely using Hoyer lifts and other transfer equipment.
• Experience with bathing, dressing, toileting, personal care, and activities of daily living.
• Previous experience training, mentoring, supervising, or leading caregivers is strongly preferred.
• Leadership, care coordination, or supervisory experience is a plus.

The Right Candidate

We are looking for someone who is:

• Responsible, dependable, and professional.
• Compassionate about caring for older adults.
• Confident in their caregiving skills.
• Comfortable teaching and correcting caregiving techniques.
• A strong communicator and people person.
• Organized and able to handle multiple responsibilities.
• Able to work independently and make sound decisions.
• Calm and dependable when unexpected situations arise.
• Willing to step in when clients or caregivers need assistance.
• Available every other weekend.
• Flexible with on-call and shift coverage responsibilities.

Requirements

• Current CNA certification.
• Minimum 2 years of caregiving experience.
• Valid driver's license.
• Reliable transportation and current auto insurance.
• Successful background and drug screening.
• Negative TB screening as required.
• Strong attendance and communication skills.

Benefits

• Full-time salaried position – 40 hours per week.
• Paid ongoing training.
• Supportive office and leadership team.
• Referral bonuses.
• Benefits after 90 days, including health, dental, vision, accident, disability, and life insurance.
• Opportunities for advancement into a Care Coordinator or other leadership position.

Pay & Schedule

• Full-time salaried position – 40 hours per week.
• Availability required every other weekend.
• Ability to travel throughout the Lansing and Brighton territories.