Lead, Clinical - Elmhurst IL

Join QualDerm Partners, a leader in comprehensive skin and aesthetics wellness, as a Lead, Clinical in our Springfield, TN location. We are dedicated to providing exceptional care in dermatology, skin cancer treatment, cosmetic services, and plastic surgery. We are looking for a passionate and experienced individual who shares our mission to enhance the quality of life for every patient. In this pivotal role, you will manage clinical operations while leading a talented team committed to delivering outstanding patient care. Your leadership skills will be essential in fostering a collaborative environment that optimizes patient flow and ensures high standards of clinical practice. Key Responsibilities: Serve as the EMA ModMed superuser to support clinical staff and troubleshoot system issuesAct as the first point of contact for clinical queries related to medical supplies, staff coordination, and patient flowAssist in training and onboarding new medical assistants, ensuring they are equipped with the knowledge and skills necessary for their rolesMonitor patient flow, reallocating medical assistants as needed to accommodate varying patient volumes and assist other teams during peak timesEnsure all medical assistants complete tasks related to patient care and contribute to team performance assessmentsOversee inventory management of medical supplies, including ordering, sorting, and storageSupport the Practice Manager in researching and resolving patient-related issues such as complaints, registration, and billing inquiriesImplement new clinical protocols and practices, ensuring the team is informed and compliantDocument and manage patient interactions in the EMR while adhering to HIPAA and infection control standards Patient Care Duties: Room patients and gather medical histories, preparing the examination rooms and surgical trays as necessaryAssist providers during examinations and procedures, anticipating their needs for a seamless workflowManage and document lab/pathology specimens following established protocols, and ensure timely communication of results to patientsHandle patient scheduling, prescription refills, and coordination of care with external specialists as required Operational Support: Conduct routine safety checks and ensure compliance with all health and safety regulations, including cleaning and maintaining medical equipmentEnsure compliance with OSHA standards for bloodborne pathogens and other regulatory requirementsMaintain a clean, organized, and welcoming environment for patients, staff, and visitors Requirements High school diploma or equivalent; Medical Assistant certification preferredA minimum of 2-3 years of experience in a clinical role, preferably in dermatologyStrong leadership and communication skills to effectively manage a clinical teamIn-depth knowledge of medical terminology and clinical procedures relevant to dermatology practicesProficiency in electronic health record (EHR) platforms, specifically EMA ModMedAbility to multitask and adapt in a fast-paced clinical environment while maintaining a focus on quality patient careUnderstanding of HIPAA regulations and commitment to maintaining patient confidentiality Benefits Benefits of joining Qualderm Partners: Competitive Pay - Attractive compensation to reward your hard work Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans Disability Protection - Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges Exclusive Employee Discounts - Save on products and services with special discounts just for you Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.