Lead Clinical Care Coordinator LPN

About the role

The role of the Care Coordinator is to coordinate services for all patients who are part of the assigned panel, especially those with serious, complex, or chronic health problems or with psychosocial issues. Patient Care Medical Home coordination includes an initiative-taking approach to deliver complete preventive care, and provide advocacy, information and referral services to patients and families to address their medical and psychosocial needs.

Responsibilities

• Coordinate services for all patients on the assigned panel, focusing on those with serious, complex, or chronic health problems or psychosocial issues.
• Deliver complete preventive care and provide advocacy, information, and referral services to patients and families.
• Oversee and coordinate the functions of the Care Coordinator Team Lead.

Requirements

• State Board recognized nursing education with a current Arkansas licensure as a Licensed Practical Nurse (LPN).
• Proficient computer skills, including Microsoft Office (specifically, Word and Excel).
• Experience with electronic records.
• 2-5 years experience in a clinical setting preferred.
• Highly organized and well-developed oral and written communication skills.
• Ability to maintain confidentiality of protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• Experience in chronic disease management, case management and utilization management preferred.

Skills and Abilities

• Data analysis skills.
• Advanced interpersonal skills, including motivational interviewing techniques, to effectively interact and motivate change in behavior.
• Provide patient and caregiver education.
• Strong reasoning, problem-solving, and analytical skills.
• Ability to multitask and prioritize work in a high-volume environment with minimal supervision.
• Work independently as well as in a team environment.
• Take initiative in finding solutions to difficult and/or sensitive problems.
• Interpret clinical reports.
• Assess patient needs and develop care plans in collaboration with the PCP.
• Provide accurate and timely documentation of all nursing interventions with patients and their families or other caregivers.

Safety Sensitive

Safety Sensitive: YES