Lead - Clinic Office Associate

Job Summary

The Lead Clinic Office Associate will coordinate and manage front office operations, ensuring staff engagement and professionalism. Key responsibilities include answering phones, patient registration, medical billing, scheduling, and maintaining a welcoming environment.

Requirements

• Minimum of two years' experience in a medical Front Office environment, including basic medical billing experience
• Experience in working with indigent and culturally diverse populations
• Knowledge of basic medical office billing and insurance knowledge (Medicaid/Medicare knowledge a plus)
• Strong communication, interpersonal, computer, and EMR skills
• Excellent customer service skills and ability to work in a fast-paced environment
• Ability to maintain confidentiality, follow through on tasks, and work as part of a team

Physical Demands

The employee must frequently sit and talk or hear, occasionally lift up to 40 pounds, and use hands to finger, handle, or operate computers, objects, tools, or controls. Specific vision abilities include close vision and the ability to adjust focus.