Jobs · OTHR · Illinois

Lead, Client Success

Epsilon · Chicago, IL · 1 mo ago
HybridOTHR$80k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Overview, Role, Responsibilities, Qualifications, Why You Might Stand Out..., Additional Information, Benefits, Compensation Range (Pay). Also maybe Schedule not present. So we need sections: Overview (maybe as About the role?), Role, Responsibilities, Qualifications, Why You Might Stand Out..., Additional Information, Benefits, Pay. Use

for each heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "Additional Information" maybe contains some generic content but we need to keep substantive info. The Additional Information includes description of EPIC, values, etc. That's substantive. Keep it. We need to preserve all substantive info, not invent or summarize away detail. So we need to include all details from sections. We need to format lists: For Responsibilities: it's a paragraph describing qualities, not a list. Actually responsibilities section includes bullet-like sentences but not explicit list. The text: "You are a client-focused professional...". It's prose. We'll keep as

    . Qualifications: list of bullet-like items separated by periods. Could be turned into

    • . The instructions: Use
      • for any list of duties/requirements/benefits. So we should convert qualifications into list. Benefits: list after "Our benefits encompass a wide range of offerings, including but not limited to:" then bullet list: Time to recharge..., Family well-being..., Extra perks... each with sub-items. We'll need to represent as nested lists? Probably just top-level items with sub-items as separate
      • maybe using
        • and inside
            . We'll keep simple: each top-level bullet as
          • with its description; sub-items could be separated by commas; but we can keep as part of same
          • . That's fine. Pay: Compensation Range: we need a Pay section with that info. Use

            . Schedule: not present, so omit. We need to ensure no filler like "commensurate with experience". Not present. We must not include duplicated lines. Ensure we don't repeat. Let's extract content. Company Description: "Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice." That's maybe a link; but it's not substantive? It's a description. Could be considered part of overview. We'll keep as part of Overview maybe. Overview: "As a Lead, Client Success, you will act as a pivotal individual contributor, owning client & agency relationships and driving the strategic adoption of Epsilon’s person-first digital media solutions. You will collaborate closely with Epsilon Sales, Publicis agency partners, and internal cross-functional teams to transform client business objectives into high-performing media realities." Role: "This is an ideal role for a media professional who wants to be at the center of the action bridging the gap between high-level strategy, pitching new products and ideas that meet client objectives as well as hands-on execution. You’ll have the opportunity to: Partner with Client Leadership/Sales Team to identify and advance optimization, upsell, and digital media growth opportunities. Synthesize performance insights and support QBRs and strategic readouts. Connect campaign results to broader business goals and future investment planning. Develop innovative, data-driven media proposals and campaigns that leverage Epsilon’s industry-leading identity products.Directly influence Epsilon’s growth by ensuring delivery excellence and operational health." Note there is a missing space before Directly; but we keep. Responsibilities: paragraph as given. Qualifications: list items: - Bachelor’s Degree from a four-year college or university. - 8+ years of experience in digital marketing, media, analytics, or client success. - Experience in developing, nurturing and managing client relationships. - Proven track record of driving and maintaining revenue growth with clients - Exceptional organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment. - Comfort working with performance data to monitor campaign health and identify trends. - Ability to build strong relationships with internal and external stakeholders - Excellent communication and interpersonal skills. - Highly organized with a strong attention to detail. Why You Might Stand Out From Other Talent: paragraph. Additional Information: includes several paragraphs about EPIC, values, etc. We'll keep as

            sections maybe multiple paragraphs. Benefits: heading "Because You Matter Benefits". Actually heading: "Because You Matter Benefits". We'll use heading "Benefits". Then paragraph: "As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:" then list. We need to capture list items: - Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time - Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance - Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Then sentence: "Epsilon benefits are subject to eligibility requirements and other terms." That's also part of benefits. Pay: "Compensation Range: USD $80,000.00 - USD $120,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/14/2026." We need to omit application instructions? The deadline is maybe considered application instruction? It's not exactly instruction to apply but it's a date. Might be considered metadata; but it's substantive? The instruction says remove application instructions. The deadline could be considered application instruction. Safer to omit? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The deadline is likely an application instruction. So we should remove that sentence. Also remove "Temporary roles may be eligible..." maybe still part of compensation/benefits? It's about benefits for temporary roles; could be considered part of Pay/Benefits. Might keep? It's about compensation/benefits. The instruction says remove application instructions only, not benefits info. So we can keep the temporary/regular roles sentences as they are about benefits/compensation. The deadline sentence is definitely application instruction; remove. Also remove "Epsilon is an Equal Opportunity Employer..." etc. That's EEO boilerplate; remove. Also remove "Epsilon will provide accommodations..." etc. That's legal; remove. Also remove "For San Francisco Bay and Los Angeles Areas: ..." that's legal; remove. Now compile HTML. We'll have sections:

            Overview

            ... (company description maybe included? We'll include the company description sentence as part of overview? It's separate line: "Company Description Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice." That's maybe a link; we can include as part of overview? It's not a heading. We'll include as a paragraph before overview? But we need to preserve all substantive info. So we can include a

            with that sentence (maybe without the "Click here" link? It's text). We'll keep as is. Then Overview paragraph. Then

            Role

            with paragraph. Then

            Responsibilities

            with paragraph. Then

            Qualifications

            with
            • items. Then

              Why You Might Stand Out From Other Talent

              with paragraph. Then

              Additional Information

              with maybe multiple paragraphs: we can combine into one

              with line breaks? Better to keep as separate

              for each paragraph. Paragraphs: - "When you join Epsilon, we’ll create something EPIC together. We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees." - "Check out a few of these resources to learn more about what makes Epsilon so EPIC: Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog" - "Epsilon Has Five Values That Define Our Culture And Guide Us As We Create Value For Our Clients, Our People And Consumers. We Seek Candidates Who Align With Our Company Values, Demonstrate Them And Make Them Meaningful In Their Day-to-day Work Act with integrity. We are transparent and have the courage to do the right thing.Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.Innovate with purpose. We shape the market with big ideas that drive big outcomes.Respect all voices. We embrace differences and foster a culture of connection and belonging.Empower with accountability. We trust each other to own and deliver on common goals." We need to preserve the content exactly; but we can keep as is. Then

              Benefits

              with paragraph intro then
              • items. Then

                Pay

                with paragraph(s) about compensation range and temporary/regular roles (excluding deadline). Now ensure no duplicate lines. Let's craft HTML. We'll need to escape any HTML special characters like &, <, >. The text includes "&" in "Publicis Groupe" no &; "EMEA" fine. There's "&" in "health coaching and counseling" no. There's "&" in "Publicis Groupe"? No. There's "&" in "client & agency". That's an ampersand; need to escape as &. Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also "client & agency". Also

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