Lead Cleaner

About the role

We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and providing guidance. A Lead provides supervision at an assigned location when the Manager is not present. The Shift Leader demonstrates established standards to keep the buildings/facilities clean and safe for all workers and customers. This role involves operating specialized equipment, handling cleaning chemicals, and supporting general janitorial duties as needed.

Responsibilities

• Follow assigned work schedules and route cards as directed; report any barriers.
• Provide leadership and direction to team members.
• Provide open communication between field employees and management; monitor and document client communications.
• Assist with making daily and weekly work schedules.
• Oversee and perform cleaning operations in assigned building.
• Take care of keys and access cards for the property.
• Report damaged, broken, and out-of-work features/items.
• Oversee and perform additional service requests (tag job) in assigned building.
• Oversee quality of jobs and confirm completion with Area Manager.
• Provide training for all new hires assigned to the building in accordance with onboarding procedures.
• Complete and validate any time records for regular or subcontractor employees.
• Check supplies, equipment, and chemicals weekly.
• Perform any additional certifications or trainings needed by site type.
• Handle miscellaneous duties as assigned.

Qualifications

• Must be 18 years of age or older.
• A high school diploma, GED, or college degree is not required.

Preferred:

• 1 year of similar work experience.
• 1 year of customer service experience.
• 1 year of lead or supervisory experience.
• Valid Driver’s license.