Lead Claims Advocate

Responsibilities

• Manage complex and high-severity specialty claims involving Directors & Officers (D&O) Liability; Employment Practices Liability (EPL); Fiduciary Liability; Crime/Fidelity; Professional Liability / Errors & Omissions (E&O); Cyber.
• Review claim notices, demand letters, subpoenas, regulatory investigations, and lawsuits to identify potential insurance coverage.
• Report new matters under all applicable policies and assist clients with preservation of insurance rights.
• Develop and execute claim strategies designed to maximize policyholder recovery.
• Cookordination and manage communications among clients, insurers, defense counsel, coverage counsel, forensic firms, and other claim stakeholders.
• Monitor insurer investigations, coverage positions, and claim handling activities to ensure timely and fair claim resolution.
• Negotiate coverage disputes, defense cost advancements, settlements, and allocation issues with insurers.
• Analyze policy language, endorsements, exclusions, and program structures to identify coverage opportunities and potential gaps.
• Provide technical coverage analysis and guidance regarding management liability, professional liability, and cyber insurance policies.
• Serve as a primary claims contact for assigned clients and broker teams.
• Build and maintain trusted relationships with risk managers, general counsel, executives, finance leaders, and other client stakeholders.
• Conduct claim reviews, stewardship meetings, and claim trend analyses for clients.
• Provide proactive updates regarding claim developments, emerging exposures, and market trends.
• Support new business opportunities by participating in client presentations, RFP responses, and prospect meetings.

Requirements

• Bachelor's degree required; insurance certification preferred (e.g., CPCU, AIC)
• JD preferred
• 5-10 years of specialty claims handling experience
• Strong coverage interpretation and litigation management skills
• Strong knowledge of D&O, EPL, Fiduciary, Crime, E&O and Cyber insurance products
• Strong client-facing and relationship management abilities
• Excellent analytical and communication skills