Lead Catering Coordinator

Job Summary

The Lead Catering Coordinator is a great opportunity for a hospitality professional who enjoys creating seamless, high-touch experiences in a corporate setting. We are seeking a polished, service-oriented Lead Catering Coordinator who thrives in a fast-paced environment, builds strong client relationships, and takes pride in getting the details right for every meeting, event, and catering request.

Essential Duties and Responsibilities

• Serve as a professional, responsive point of contact for employees, executives, assistants, meeting planners, and business stakeholders.
• Build strong relationships with frequent users of catering services and understand their preferences, service expectations, and event needs.
• Manage catering requests from intake through execution, including order details, changes, cancellations, dietary needs, and special requests.
• Cookery coordination across culinary, conference services, reception, front-of-house, and hospitality teams to support smooth meeting and event execution.
• Own catering documentation, production reports, function sheets, system updates, and food labels with strong attention to accuracy.
• Partner with culinary teams to validate menu information, dietary requirements, allergens, and food safety expectations.
• Provide onsite support for high-profile or complex events and escalate concerns proactively when needed.
• Act as a lead resource for catering associates and hospitality team members, reinforcing service standards, teamwork, and accountability.
• Support billing, invoicing, reporting, reconciliation, and process improvements that enhance the client experience.

Qualifications

• 2–4 years of experience in catering, hospitality, conference services, workplace experience, hotel operations, event management, corporate dining, or a related customer-facing environment, including at least 1 year of experience providing day-to-day leadership, training, or supervision within a hospitality operation.
• Experience supporting executive meetings, client-facing events, high-touch service environments, or high-volume catering operations.
• Strong organizational, communication, and follow-through skills, with the ability to manage multiple requests accurately and professionally.
• Proficiency with Microsoft Outlook, Teams, Excel, PowerPoint, and hospitality or event management systems; knowledge of food safety, allergen management, food labeling, or HACCP standards is preferred.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave