Lead Case Manager

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. No metadata like Job ID. Remove boilerplate. We need to parse description. We have description: "The Lead Case Manager helps coordinate onboarding and training activities for the training unit and other case managers. This position strengthens case management practice by modeling effective strategies, providing individualized coaching and guidance, and supporting the professional growth of case managers. This position plays a key role in improving staff confidence, performance, and retention while promoting quality services for children and families. In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required training, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all. Essential Job Functions: ..." Then list of duties (Essential Job Functions). Then "Education & Experience:" etc. Then "Physical Requirements:" etc. Then "Preferred knowledge and understanding of trauma-informed principles..." then "Knowledge, Skills & Abilities (KSA’s):" etc. We need to map to sections: About the role (maybe a brief summary), Responsibilities (list of duties), Requirements (education & experience, certifications, physical requirements?), Qualifications (maybe same as requirements?), Skills (KSAs), Benefits (none given), Pay (none), Schedule (none). So we should include only sections with content: About the role, Responsibilities, Requirements, Qualifications, Skills. Possibly also Physical Requirements could be part of Requirements. We'll combine. We must not create sections with placeholder text. So we will not include Benefits, Pay, Schedule. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from description. We need to be careful not to duplicate lines. Let's extract content. First paragraph: "The Lead Case Manager helps coordinate onboarding and training activities for the training unit and other case managers. This position strengthens case management practice by modeling effective strategies, providing individualized coaching and guidance, and supporting the professional growth of case managers. This position plays a key role in improving staff confidence, performance, and retention while promoting quality services for children and families. In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required training, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all." That's about the role. Then "Essential Job Functions:" followed by bullet-like sentences. We'll turn each sentence into

• . List: - Coordinate onboarding and training needs for training unit case managers in conjunction with the supervisor of the training unit. - Provide guidance and informal supervisory support to Case Management Mentors and other case managers. - Collaborate with other case management supervisors to determine unit specific training needs. - Communicate staff training needs to program leadership and quality improvement staff and facilitates training as appropriate. - Assist with tracking of CWCM certification renewals. - Assist with tracking of employee training hours to ensure that employees have met annual training hour requirements of YFA, DCF, and the lead agency. - Meet regularly with case manager trainees, either virtually or in person, to assess current needs, review goals, and evaluate the level of support provided by supervisors. - Maintain regular communication with supervisors and lead agency training staff to identify trainee strengths, areas for growth, certification progress, and targeted strategies for improvement. - Support timely case management certification by assisting with required paperwork, observations, and coordination with trainees, supervisors, and lead agency training staff. - Follow up with administrative staff to ensure paperwork is submitted in a timely manner for equipment and FSFN access. - Review case management documentation for completion, accuracy, and quality. - Provide individual coaching and constructive feedback to case managers through field shadowing and one-on-one sessions that strengthen staff development, build confidence, and reinforce effective practice in safety planning, family assessments, home visits, family engagement, documentation, and other daily case management responsibilities. - Solicit feedback from case managers, supervisors, and families served to assess staff support needs, engagement efforts, and service quality, and communicate relevant feedback to supervisors, program leadership, and quality improvement staff. - Support staff recognition efforts and strategies to increase employee morale. - Assist case managers with tracking mechanisms and workflow strategies to improve timely completion of tasks, document filing, data entry, and other key tasks. - Help troubleshoot individual or team performance needs and recommend action plans for improvement. - Carrie a small caseload of no more than three cases. (Probably typo: "Carry"? We'll keep as given.) - Complete special projects and other duties as assigned. - The above duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. We might treat the last sentence as prose, not list. Could be a paragraph. Now "Education & Experience:": - Bachelor’s degree, preferably in a human service-related field. - 2+ years’ experience required in child welfare. - CWCM certification required. Then "Physical Requirements:": - Ability to travel regionally on a regular basis and statewide as needed; - Ability to bend, lift and carry 30 pounds. Then "Preferred knowledge and understanding of trauma-informed principles and practices, including the importance of creating a safe environment, fostering trust, promoting collaboration, and empowering individuals." Then "Knowledge, Skills & Abilities (KSA’s):" list: - Ability to communicate effectively, verbally and in writing. - Ability to document timely in a clear, concise manner. - Must possess skills necessary to assess, interpret and deliver care-related information concerning the life-span development of children and families. - Must possess a positive attitude concerning all aspects of working in a challenging environment, including having significant patience and respect for children and families and being sensitive to cultural needs. - Functions as a mandatory reporter, ensuring child safety and protection. - Must possess demonstrated knowledge of community resources. - Must possess a valid Florida Driver’s License and be insurable by the Agency’s current insurance carrier. - Ability to arrive/report to work on time and ready to work. - Ability to abide by principles of EEO compliance and a workplace of dignity and respect. - Ability to work cooperatively in a group/team setting. - Ability to function as an on-call case manager. - Ability to show respect to others. - Ability to take guidance and direction from supervisors. - Ability to abide by core values and mission statement of the agency. - Proficient in Microsoft 365. We need to decide sections. About the role: first paragraph(s) before Essential Job Functions. Responsibilities: list of Essential Job Functions (maybe include the concluding sentence as paragraph after list). Requirements: Education & Experience + Physical Requirements? Could combine. Qualifications: maybe CWCM certification etc? But we already have certification in Education & Experience. Could treat Qualifications as same as Requirements? But we need to avoid duplication. Perhaps we split: Requirements = Education & Experience; Qualifications = Certifications & Physical Requirements? However the instruction: "Prefer a few substantive sections over many thin ones." So we could combine Education & Experience and Physical Requirements into Requirements. Qualifications could be the KSAs? But KSAs are skills. Actually KSAs are knowledge, skills, abilities. So Skills section could be KSAs. Requirements could be education, experience, certification, physical requirements. Qualifications maybe not needed if overlapping. But we need to include sections only when posting has real specific content for it. We have content for Education & Experience, Physical Requirements, KSAs. Could make Requirements include Education & Experience and Physical Requirements. Skills include KSAs. Qualifications maybe not needed. But we have also "Preferred knowledge and understanding of trauma-informed principles..." which could be part of Skills or Requirements? It's a preferred knowledge. Could be part of Skills. Thus sections:

  About the role

  ... (the summary)

  Responsibilities

  • ... each duty
  plus maybe a concluding paragraph after list? Could include as

  after list.

  Requirements

  • Bachelor’s degree, preferably in a human service-related field.
  • 2+ years’ experience required in child welfare.
  • CWCM certification required.
  • Ability to travel regionally on a regular basis and statewide as needed;
  • Ability to bend, lift and carry 30 pounds.

  Skills

  • Ability to communicate effectively, verbally and in writing.
  • Ability to document timely in a clear, concise manner.
  • Must possess skills necessary to assess, interpret and deliver care-related information concerning the life-span development of children and families.
  • Must possess a positive attitude concerning all aspects of working in a challenging environment, including having significant patience and respect for children and families and being sensitive to cultural needs.
  • Functions as a mandatory reporter, ensuring child safety and protection.
  • Must possess demonstrated knowledge of community resources.
  • Must possess a valid Florida Driver’s License and be insurable by the Agency’s current insurance carrier.
  • Ability to arrive/report to work on time and ready to work.
  • Ability to abide by principles of EEO compliance and a workplace of dignity and respect.
  • Ability to work cooperatively in a group/team setting.
  • Ability to function as an on-call case manager.
  • Ability to show respect to others.
  • Ability to take guidance and direction from supervisors.
  • Ability to abide by core values and mission statement of the agency.
  • Proficient in Microsoft 365.
  We also have the preferred trauma-informed knowledge statement. Could add as a
• under Skills: "Preferred knowledge and understanding of trauma-informed principles and practices, including the importance of creating a safe environment, fostering trust, promoting collaboration, and empowering individuals." We should also include the statement about trauma-informed care commitment from earlier? That was in About the role paragraph already. Now check for any duplicated lines: we have not repeated. We need to ensure we didn't include any boilerplate like EEO etc? Actually EEO appears in KSAs as "Ability to abide by principles of EEO compliance and a workplace of dignity and respect." That's substantive; we keep. Now ensure we didn't include any placeholders like "commensurate with experience". Not present. Now output only HTML fragment. Let's craft. We need to wrap each section with

  heading then content. For Responsibilities, we have list plus maybe a concluding paragraph. We'll put list then a

  for the concluding sentence. Thus:

  About the role

  The Lead Case Manager helps coordinate onboarding and training activities for the training unit and other case managers. This position strengthens case management practice by modeling effective strategies, providing individualized coaching and guidance, and supporting the professional growth of case managers. This position plays a key role in improving staff confidence, performance, and retention while promoting quality services for children and families. In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required training, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all.

  Responsibilities