Lead Caregiver

Variable HourSedonaPosted on March 2, 2026 Website Caring Hearts In-Home Care Company: Caring Hearts Home Care Reports To: Administrator Employment Status: Non-Exempt Schedule: Varies based on client and operational needs Position Summary The Lead Caregiver serves as a senior caregiving professional who provides direct client care while supporting quality, consistency, and communication between caregivers, clients, and office staff. This role acts as a mentor and point of contact for caregivers in the field and assists with training, coverage, and care coordination as needed. Essential Duties And Responsibilities Client Care Provide high-quality, non-medical personal care services including assistance with:Activities of Daily Living (ADLs)Mobility and transfersMeal preparationLight housekeepingCompanionship and safety supervisionFollow individualized care plans and report any changes in client condition to the office promptlyMaintain client dignity, privacy, and respect at all times Caregiver Support & Leadership Serve as a role model for professional caregiving standards and company valuesAssist with onboarding and mentoring new caregiversProvide guidance and support to caregivers in the fieldServe as a first point of contact for caregiver questions during assigned shiftsAssist with caregiver coverage when needed to ensure continuity of care Communication & Documentation Communicate effectively with care coordinators, schedulers, and supervisors regarding:Client concernsCaregiver performance issuesSchedule challengesComplete accurate and timely documentation, including shift notes and incident reportsReport concerns related to safety, abuse, neglect, or exploitation in accordance with company policy Quality & Compliance Ensure care is delivered in compliance with agency policies, state regulations, and client care plansSupport quality assurance efforts by identifying training needs or care improvementsAdhere to confidentiality and HIPAA requirements at all times Qualifications Minimum of 2 years of professional caregiving experience (home care preferred)Demonstrated leadership, reliability, and strong communication skillsAbility to train, mentor, and support other caregiversAble to work 12 hour shifts and be available to work with short noticeAble to participate in on call rotationKnowledge of non-medical home care best practicesAbility to handle sensitive situations with professionalism and compassion Required Certifications & Clearances Current CPR/First Aid certification (or willingness to obtain)Valid driver’s license and reliable transportationCurrent auto insuranceAbility to pass background checks in accordance with state and company requirements Physical Requirements Ability to lift, push, and pull up to 50 pounds with or without reasonable accommodationAbility to stand, walk, bend, and assist with transfers as requiredAbility to perform job duties in various home environments Work Environment Client homes and community settingsVariable schedules including possible evenings, weekends, or on-call coverage Performance Expectations Consistently demonstrates professionalism, compassion, and leadershipMaintains reliable attendance and punctualitySupports agency goals related to quality care and caregiver retentionUpholds Caring Hearts Home Care’s mission and values