Lead, Business Operations
About the role
Veho is seeking a Leader for its Business Operations team. This role is designed for a builder-operator who will own the operating rhythm and lead high-priority cross-functional efforts.
What You’ll Do
Own the end-to-end OKR process: drafting, leadership alignment, quarterly tracking, and connecting team goals to company priorities.
Run the planning cadence: sequence short-, mid-, and long-term planning cycles, define inputs and outputs, and keep the process on track.
Create operating infrastructure: develop templates, trackers, and dashboards for a repeatable and scalable planning rhythm.
Drive decisions, not just process: produce pre-reads and decision-forcing content to help senior leaders align quickly and leave the room with clear owners and next steps.
Serve as a trusted partner to leadership: turn ambiguous priorities into actionable plans and transform messy operational data into key insights leadership can act on.
Tiger Teams & Cross-Functional Execution
Stand up and lead tiger teams on high-priority cross-functional problems that span functions and lack a clear owner.
Define the scope, align on what done looks like, and drive to a resolution.
Diagnose from first principles: go to where the work actually happens—warehouses, routes, docks, raw data—to find root causes rather than relying on second-hand reports.
Run the workplan: define milestones, assign owners, run the cadence, and clear blockers with urgency.
Land the fix: hand off a durable solution to a permanent owner so the problem stays solved and the value is captured.
Build stakeholder relationships: earn influence through competence and follow-through, surface problems and bad news early.
Experience We’re Looking For
8+ years of total experience, with a strong foundation in management consulting and a meaningful chapter in Strategy & Operations or BizOps at a high-growth company.
A demonstrated track record of driving concrete operational outcomes, not just producing analysis or recommendations.
Hands-on experience owning a planning or OKR process, or a clear analog.
Fluency using AI tools to accelerate analysis, reporting, and execution.
Experience at a company with physical or logistical operations (logistics, supply chain, marketplaces, on-demand) is a plus.