Lead Business Analyst

Location: Remote/Hybrid Company Introduction At Revol One Financial®, we offer a unique and exciting opportunity to be on the ground floor of a growing company that is changing the way insurance solutions are delivered. We are looking for a hands-on distribution leader who can help build, launch, and scale our voluntary benefits strategy with a specific focus on Critical Illness, Short-Term Disability, and Accident products. Do you like to make quick decisions? Influence projects and outcomes? Be empowered to make decisions? We work differently and foster a collaborative, fun, and casual culture where employees make a meaningful impact. As the Head of Voluntary Benefits Distribution, you will have the opportunity to shape a critical growth area, work closely with senior leadership, build distribution partnerships, and help bring differentiated protection solutions to employers, brokers, agencies, and producers. Revol One Mission & Core Values Our Mission is to revolutionize how people feel, think, and experience insurance and retirement solutions. Lead with Trust & Integrity – We walk the talk. Living with integrity means our actions always match our words. Treat others with Respect & Humility – We value every individual and foster a supportive, empathetic workplace culture. Always be Genuine, Honest & Transparent – We know what we are and what we are not. Honesty and transparency guide our decisions and actions. Own Your Entrepreneurial Spirit – Everyone acts like an entrepreneur. We take initiative, own our actions, and drive innovation. Embrace Fun & Flexibility – Agility and positivity define us. We stay nimble, enthusiastic, and focused on solutions. We are One Revol One Financial – We can, and we will, succeed together. We face challenges head on with determination and commitment. Position Overview The Lead Business Analyst - Revol One Plus serves as the primary bridge between business stakeholders, technology teams, vendors, and implementation partners for the lauch and ongoing evolution of Revol One Plus, our voluntary benefits line of business. This role leads requirements discovery, process analysis, solution definition, backlog readiness, testing support, and implementation coordination across the Verisk FAST platform, mobile enrollment/claims application, and related integrations. It is a hands-on role for an experienced IT Business Analyst who can translate ambiguous business needs into clear, actionable requirements and help ensure technology solutions are scalable, compliant, operationally sound, and ready for launch. Primary Product Focus Critical Illness Short-Term Disability Accident Position, launch, and scale solutions that provide employees with financial protection following covered serious illnesses. Build distribution approaches for income protection solutions that help employees address temporary disability events. Develop sales, education, and distribution strategies for accident coverage that complement employer benefit offerings. Major Duties & Responsibilities Requirements Leadership & Solution DefinitionLead requirements elicitation sessions with business stakeholders, product owners, operations, compliance, technology, and vendor partnersTranslate business objectives for Revol One Plus into clear business requirements, functional specifications, user stories, acceptance criteria, process flows, data mappings, and decision rulesOwner requirements traceability from discovery through design, build, testing, implementation, and post-launch stabilizationBusiness Process Analysis & Operating Model DesignDocument current state and future-state processes for voluntary benefits enrollment, policy administration, billing, claims, servicing, reporting, and compliance workflowsIdentify process gaps, control needs, operational risks, handoffs, exception scenarios, and opportunities, for automation or simplificationPartner with Operations, Product, Legal/Compliance, Distribution, and Technology to ensure process designs are practical, scalable, and aligned to launch readinessPlatform, Integration & Data RequirementsDefine business and functional requirements for the Verisk FAST platform, mobile enrollment/claims application, digital enrollment journeys, integrations, reporting, and downstream operational processesWork with architects, developers, QA, vendors, and business SMEs to clarify system behavior, data flows, validation rules, calculations, workflow states, security considerations, and exception handlingSupport integration design by documenting source-to-target mappings, interface requirements, dependencies, and business validation scenariosAgile Delivery & Backlog Readiness Partner with PRoduct Owners, Scrum Masters, delivery leads, and implementation teams to maintain a clear, prioritized, sprint-read backlogWrite and refine user stories with detailed acceptance criteria, dependencies, assumptions, and testable outcomesParticipate in sprint planning, backlog refinement, demos, retrospectives, and release readiness discussions to ensure business intent is understood and deliveredTesting, UAT & Implementation SupportSupport QA planning by translating requirements into test scenarios, expected results, traceability matrices, and business validation criteriaCoordinate with QA and business users during system testing, UAT, defect triage, retesting, and release validationHelp ensure business processes, system functionality, integrations, reporting, and controls, are production-ready prior to go-liveVendor, Stakeholder & Cross-Functional CoordinationServe as key liaison among Revol One business teams, technology delivery teams, Verisk, mobile application partners, and other vendors supporting Revol One PlusFacilitate working sessions, clarify open questions, document decisions, manage requirements-related risks, and escalate issues that may affect scope, schedule, quality, or launch readinessProvide clear updates to project leadership on requirements status, readiness gaps, business impacts, and decisions neededBA Practice Leadership & Continuous Improvement Establish practical standards for requirements documentation, process modeling, traceability, UAT support, and business readiness across the Revol One Plus initiativeMentor other analysts or project team members on effective business analysis practices, requirements quality, and stakeholder communicationPromote a collaborative, fast-moving, quality-focused delivery culture appropriate for nimble startup environment Skills, Experience & Qualifications 7+ years of business analysis, systems analysis, product analysis, or related IT delivery experience, including experience leading complex business and technology initiativesStrong experience eliciting, analyzing, documenting, and managing business requirements, functional requirements, user stories, acceptance criteria, process flows, use cases, data mappings, and traceability matrices.Demonstrated ability to work across business stakeholders, technology teams, QA, vendors, and executives to clarify needs, resolve ambiguity, and drive decisions.Experience supporting Agile delivery, including backlog refinement, sprint planning, story decomposition, acceptance criteria definition, demos, and release readiness.Experience supporting system testing and UAT, including test scenario development, defect triage, business validation, and production readiness reviews.Working knowledge of systems integration, APIs, data flows, reporting, security considerations, and operational controls.Strong analytical, problem-solving, facilitation, communication, and documentation skills.Insurance, voluntary benefits, policy administration, benefits administration, or financial services experience strongly preferred.Hands-on analyst and problem solver who can ccreate structure from ambiguity and drive clarity across competing priorities.Strong business and technology acumen, with the ability to translate between operational needs and technical delivery requirements.High ownership mindset with strong follow-through, attention to detail, and bias for pratical, launch-ready outcomes. Excellent written and verbal communication skills, including the ability to explain complex concepts clearly to non-technical stakeholders and executive audiences. Preferred Background Prior experience with voluntary benefits, group insurance, insuretech, annuity/life insurance operations, or financial technology.Experience with Verisk FAST or comparable policy administration, claims, enrollment, benefits, administration, CRM , workflow, or digital servicing platforms. Experience with mobil-first digital enrollment, claims, self-service, or agent/customer portal solutions. Business analysis certification such as CBAP, CCBA, PMI-PBA, CSPO, CSM, or similar Agile/Product certification.Familiarity with tools such as Jira, Azure DevOps, Confluence, Visio/Lucidchart, Excel, SQL, Postman, or reporting/analytics platforms. About Revol One Financial Revol One Financial® is the marketing name for Revol One Insurance Company. Revol One Insurance Company is responsible for its own financial and contractual obligations. Revol One Insurance Company is not authorized to conduct business in the state of New York. #hc263700