Lead Business Analyst
About the role
Serves as a liaison with programming and user departments to coordinate and conduct tests that ensure the reliability, accuracy, and functionality of system changes and/or enhancements. Attains subject matter expertise in quality assurance testing methods and company products. Maintains documentation for each project and may train users on new or modified software.
Responsibilities
- Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution
- Develops functional specifications and system design specifications for client engagements
- Ensures issues are identified, tracked, reported on and resolved in a timely manner
- Works with client personnel to identify required changes
- Defines and refines test conditions
- Communicates needed changes to development team
- Prioritizes multiple tasks effectively; may be responsible for assigning and reviewing project tasks completed by others
- May lead team and client meetings
- Communicates effectively with clients to identify needs and evaluates alternative business solutions
- Solves complex problems in creative ways; significant initiative and independent judgment required; makes varied decisions; operates with substantial latitude for un-reviewed action or decision
- Typically plans, conducts and supervises assignments, reviews progress and evaluates results; exhibits leadership skills; mentors employees across teams; may manage the workload of others
Qualifications
- Bachelor’s degree or equivalent education/experience
- Minimum of 8 years of experience in testing and/or systems background
- Thorough understanding of operational procedures and systems
Preferred Qualifications
- SAFe Agile experience
- Programming and/or IT background helpful
Working Conditions
This is a hybrid position requiring three days (Tuesday–Thursday) in office per week in one of our hub locations (Philadelphia or Denver). Relocation assistance will not be provided for this position.
Compensation
The salary for this position generally ranges between $73,000 and $85,000 annually. Actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus of 10% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.