Lead Business Analyst

Travel Required: Up to 10%. Clearance Required: Ability to obtain Public Trust. U.S. Citizenship required.

What You Will Do

• Lead end-to-end operational and business analysis for large-scale federal loan servicing programs, ensuring alignment across operations, technology, policy, and compliance requirements.
• Support key business initiatives from discovery through implementation.
• Partner with business stakeholders, technical teams, and leadership to gather, analyze, document, and prioritize business requirements.
• Drive business process reengineering and continuous improvement initiatives across loan lifecycle functions, reducing cycle times, improving accuracy, and increasing throughput.
• Partner with stakeholders to identify risks, dependencies, and operational gaps, and develop practical, evidence-based recommendations to improve processes while maintaining alignment with government policies and systems of record.
• Facilitate cross-functional working sessions, capture efforts, and executive briefings, driving alignment across business, technical, and program teams.
• Support and lead proposal development, technical solutioning, and capture strategy, including drafting technical approaches, KPI compliance plans, and operational models.
• Mentor and guide junior staff and analysts, and provide operational leadership across delivery teams, ensuring quality, accountability, and performance outcomes.

Requirements

• Bachelor's degree and 3-5 years of experience as a Business Analyst or similar role, with demonstrated lead-level responsibilities.
• An active Moderate Risk Public Trust (MRPT) or ability to obtain one.
• U.S. Citizenship.

Preferred Qualifications

• Degree in Business, Information Systems, or a related field, or equivalent practical experience.
• Ability to thrive in a fast-paced, challenging client-focused environment where priorities and scope may change quickly.
• Strong skills in requirements gathering, process mapping, gap analysis, and documentation.
• Ability to communicate effectively with business and technical audiences, both verbally and in writing.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Experience leading business analysis on enterprise or large-scale transformation initiatives.
• Knowledge of Agile, Scrum, or other project delivery methodologies.
• Proficiency with common business analysis tools and collaboration platforms.
• Experience with automation, workflow tools, or analytics platforms (e.g., Power BI, AI-enabled process improvement, workflow orchestration tools).
• Prior management consulting experience.
• Lean Six Sigma, PMP, or other relevant certifications.
• MBA or MA/MS degree in a related field.

Pay

The annual salary range for this position is $98,000.00–$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.