Jobs · Business Development · Arizona

Lead Business Accountability Specialists

Wells Fargo · Chandler, AZ · 5 days ago
Business DevelopmentFull-time

About the role

Wells Fargo is seeking a Lead Business Accountability Specialist to join the Global Employee Fraud Monitoring & Fraud Policy Monitoring and Assurance team. Reporting directly to the Head of Global Employee Fraud Monitoring & Fraud Policy Monitoring and Assurance, this role is responsible for independently monitoring, assessing, and measuring the quality and effectiveness of the Global Employee Fraud Monitoring & Fraud Policy framework.

Responsibilities

  • Identify and recommend opportunities to strengthen processes, mitigate risk, enhance controls, and improve program effectiveness
  • Support the development, maintenance, and enhancement of policies, procedures, job aids, training materials, and related governance documentation
  • Execute moderate- to high-risk programs, initiatives, protocols, deliverables, and quality assurance routines within the scope of responsibility
  • Collaborate with and influence stakeholders at all levels, including senior managers, business partners, independent risk management, audit, legal, regulators, control management, and peer groups
  • Maintain consistent enterprise and business procedures, desktop procedures, and control procedures to support scalable and sustainable execution
  • Engage directly with leaders, partners, and individual contributors to explain findings, provide rationale, evaluate feedback or challenge, and drive appropriate closure

Requirements

  • 5+ years of Business Accountability, Audit, or Risk Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

  • Deep understanding of employee misconduct, employee fraud monitoring, and fraud risk governance, including experience assessing adherence to Fraud Risk Policy, Insider Threat, Allegation Management, Speak Up, and Non-Retaliation programs
  • Expertise in Fraud Risk Management and Fraud Policy frameworks, including governance, monitoring, oversight, and policy adherence across complex organizations
  • Experience designing, executing, and enhancing Fraud Monitoring and Quality Assurance programs, including testing controls, validating effectiveness, and identifying gaps
  • Proven ability to evaluate risk frameworks, conduct risk assessments, and provide credible challenge to business processes, controls, and risk decisions
  • Experience monitoring control effectiveness, identifying risk trends, and recommending process improvements, risk mitigation actions, and control enhancements
  • Understanding of audit, regulatory compliance, and risk management requirements, with experience interfacing with Audit, Compliance, Risk, and Regulatory partners
  • Advanced reporting, analytics, and governance experience, including development of KPI/KRI reporting, trend analysis, program performance measurement, and executive-level reporting
  • Demonstrated ability to influence and collaborate with senior leaders and cross-functional stakeholders while managing issue resolution, remediation efforts, and governance initiatives
  • Experience developing and maintaining policies, procedures, governance documentation, and monitoring frameworks that support sustainable fraud risk oversight and program execution

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