Lead Behavioral Health Technician-Nightshift

NorthStar Behavioral Health is a full-service non-profit behavioral healthcare agency. Since 1976, we have been assuring access, safety, and quality to our clients within Hamilton County and the Greater Cincinnati area. Every day, we support individuals on their journey to recovery, healing, and hope—and we're just as committed to creating a workplace where our employees can thrive. We are building our team as we prepare to move into a new state-of-the-art facility this summer.

About the role

The Lead Behavioral Health Technician plays a key role in supporting clients in their daily living activities while welcoming and orienting new residents, accompanying them to appointments, and ensuring proper documentation of important information. Responsibilities also include managing resources, training staff, addressing issues, and collaborating with the client and treatment team.

Responsibilities

• Display compassion, empathy, and calmness in all interactions.
• Demonstrate competence in the skills (processes, procedures, and equipment) necessary to carry out assigned duties.
• Work independently and in a collaborative team.
• Multitask, handling multiple requests at once.
• Use good time management skills.
• Read, analyze, and interpret human service periodicals, professional journals, technical procedures, or government regulations.
• Write end-of-shift reports, incident reports, life-skills reports, and any other required documentation.
• Prioritize tasks and manage interruptions quickly and appropriately.
• Navigate the unit computer, check emails, document reports into Carelogic, clock in and out for meals, perform daily scanning, and complete assigned tasks.
• Complete assigned online learning and training by due dates.
• Communicate accurate information to the manager and other staff.
• Demonstrate NorthStar Behavioral Health's Mission, Vision, and Values while adhering to policies, procedures, and safety guidelines.
• Demonstrate reliable attendance.

Requirements

• High school diploma or equivalent required.
• 1 year of leadership experience.
• Ability to pass a criminal background and drug screen.
• Current vaccination for tuberculosis (TB) or willingness to be vaccinated upon hire.

Physical Requirements

• Regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear.
• Frequently required to walk, balance, stoop, kneel, and/or crouch.
• Occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Keyboard data entry required.

Benefits

• Competitive salary.
• Health, dental, and employer-paid vision, life, and long-term disability coverages—eligibility begins the first day of the month after hire.
• Up to 3 weeks of Paid Time Off each year.
• 403(b) Retirement Plan.
• Student Loan Forgiveness Program (qualifying employer for the Public Service Loan Forgiveness (PSLF) program).
• Professional development, CEUs, and learning access via Relias.
• Supportive work environment.
• Purpose-driven work with meaningful community impact.
• Employee Assistance Program.
• Employee Discount Program (travel, retail, and other services).