Lead Behavioral Health Coordinator
Position Summary
To act as a team lead for the Development Pediatric team, to assure that established protocols and systems are maintained, to batch daily charges, to provide patient appointment scheduling, appointment referral administration/information, registration, and clinic reception services to designated area, and to perform related duties as assigned. Works with patients of all ages, primarily adults.
Schedule
Monday – Friday 8:00 AM – 4:30 PM
Required Qualifications
- High school diploma or equivalent
- Five years office clerical experience, including a minimum of two years in a medical office setting
- Exceptional customer service skills (internal and external)
- Expertise in use of computer, phone system and other office machines
- Knowledge of all policies, procedures and regulations relating to position and clinic assignment
- Ability to systematically and skillfully respond to telephone calls and customer requests
- Ability to work under pressure
- Attention to detail in a distracting environment
Preferred Qualifications
- Experience in a healthcare setting
- Experience with EPIC
About Us
HealthPartners is a nonprofit, integrated health care organization providing health insurance in six states and high‑quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improves lives around the world. Our inclusive environment encourages new ways of thinking, celebrates differences, and recognizes hard work. We are committed to diversity, health equity, and community partnership.
Benefits
HealthPartners offers a comprehensive range of benefits to support total health, including health coverage, time off, retirement planning, and continuous learning opportunities, aimed at helping colleagues thrive physically, mentally, emotionally, and financially.