Lead Barista (Leadership Experience Required)

About the role

787 Coffee is hiring Lead Baristas across our New York City locations. We’re looking for dependable, energetic humans who love coffee, take ownership, and know how to bring out the best in a team. You’ll lead by example, coach baristas, support daily operations, and make every customer feel welcome. Our expectations are built around CLASSS: Coffee, Leadership, Adaptability, Service, Social, and Sales.

Responsibilities

• Prepare consistently excellent coffee, follow recipes, dial in espresso, develop latte art skills, and coach your team on quality and presentation.
• Set the tone for each shift. Give clear direction, support new hires through field training, provide feedback, and hold yourself and your team accountable.
• Stay calm during busy shifts, adjust priorities, solve problems, and communicate when support is needed.
• Welcome every human warmly, listen to their needs, and handle concerns with care and urgency.
• Build relationships with customers, share our coffee story, and create an inviting atmosphere that keeps humans coming back.
• Recommend drinks and products confidently, support store sales goals, and identify opportunities to grow each customer’s experience.
• Support opening and closing procedures, inventory, stocking, cleanliness, equipment care, and accurate cash handling.

Requirements

• Coffee experience preferred; barista, shift lead, or hospitality leadership experience is a plus.
• Ability to coach others and communicate expectations clearly.
• A warm personality and confidence connecting with customers.
• Strong ownership, punctuality, and dependable attendance.
• Willingness to learn, receive feedback, and complete required training and certifications.
• Ability to perform the physical duties of the role, including standing for extended periods and lifting up to 50 pounds, with reasonable accommodation.

Schedule

Full-time, 40 hours per week, in‑person; availability for morning shifts and weekends.

Pay

$18/hour base pay, plus tips and commission. An additional $1/hour after completing required latte art and certifications.

Benefits

• Hands‑on coffee and leadership training.
• Opportunities to grow with 787 Coffee.
• A team that values accountability, creativity, and human connection.