Lead Barista - Full Time

Responsibilities

• Model and uphold customer service standards, including greeting guests and recognizing their preferences
• Train, supervise, and motivate team members to ensure operational excellence
• Aid in opening, closing, and shift management tasks
• Ensure adherence to health, safety, sanitation, and cash handling policies
• Maintain a clean, organized workspace and ensure product quality and presentation
• Connect guests with store offerings and manage orders accurately
• Utilize operational tools to achieve efficiency and recognize team accomplishments

Qualifications and Skills

• One year of customer service experience in hospitality or restaurant settings
• Minimum six months of experience in customer interaction and task delegation
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays
• Strong communication, interpersonal, and team-building skills
• Ability to learn quickly and follow recipes and procedures
• Effective leadership and task coordination abilities