Lead Barista

About the role

Thuma is looking for a Lead Barista to join our new Cherry Creek team. Reporting to the Store Manager, this position will play a pivotal role in the seamless functioning and overall success of Thuma at Cherry Creek. We are seeking a skilled and passionate Lead Barista to be the heart and soul of our cafe experience, creating a warm, inviting atmosphere, serving exceptional coffee, and providing top-notch customer service while upholding standards within the cafe team.

Responsibilities

• Be an extension of the Thuma retail team and create an environment where people like to spend time.
• Manage cafe inventory, assist in placing orders, and monitor stock levels in collaboration with the Store Manager.
• Ensure compliance with local health regulations.
• Oversee daily cafe operations, including opening and closing procedures.
• Mentor baristas, providing guidance and training.
• Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.
• Create and maintain a positive and collaborative work environment.
• Handle customer inquiries, feedback, and resolve issues promptly.
• Collaborate with management to optimize cafe efficiency and performance.
• Uphold Thuma's commitment to ethical business practices, sustainability, and 6-star customer service.
• Facilitate great communication between cafe and retail teams to ensure coverage and timely customer assistance.
• Develop and implement new coffee offerings and seasonal promotions.

Requirements

• Previous experience as a Lead Barista or similar role in a cafe.
• Ability to work in-person at the Thuma Cafe in Cherry Creek.
• Availability to work flexible hours including weekends and holidays.
• Extensive knowledge of coffee brewing techniques, espresso preparation, and latte art.
• Possess a Denver Food Safety Manager card or be willing to obtain one.
• Proven leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Strong communication skills and a customer-centric approach.

Physical Requirements

• Ability to be mobile on the sales floor for extended periods.
• Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.

Benefits

• 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
• Benefits: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
• Paid Time Off: High-performance mindset with select paid holidays, including key company closure days, and holiday pay when working on designated holidays.
• Employee Discount: 40% off almost all Thuma products.
• Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000 (some exclusions may apply).

Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.

Pay

$20 - $24 an hour. Compensation may vary based on location, individual candidate skills, qualifications, and experience. Additionally, Thuma leverages current market data to determine compensation, so posted figures are subject to change as new market data becomes available.

About Us

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury, that the details matter, and that good design is good hospitality. We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open-mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by fostering an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect.