Lead AV Technician

Responsibilities

• Execute high-end residential AV system installations: pre-wire, rack assembly, device placement, and final system tuning
• Install and configure networks, including access points, managed switches, and routers (primarily Access Networks and Ubiquiti)
• Troubleshoot complex system issues with minimal guidance
• Handle on-site documentation, daily communication, and client interactions professionally and independently
• Contribute to SOP development and suggest process improvements
• Serve as a technical mentor to junior techs as the team grows
• Collaborate closely with leadership and future project managers to deliver excellence on every job

Qualifications

• Minimum 3 years of experience in residential AV integration
• Deep working knowledge of Control4 (must), Savant (nice to have), and general control system architectures
• Strong understanding of system design, audio/video signal flow, and rack layout best practices
• Comfortable with network setup and configuration; Ruckus/Araknis/Ubiquiti experience is a plus
• Ability to read and interpret AV design schematics and blueprints
• Exceptional troubleshooting skills—able to think critically and solve problems independently
• Strong organizational habits and attention to detail
• Must be self-motivated, reliable, and able to perform under pressure
• Comfortable working in large custom homes and luxury residential environments
• Ideal Candidate Will Be Confident without ego—able to own their lane while collaborating well
• Obsessed with doing things the right way and not cutting corners
• Passionate about the craft—someone who’s still learning, still dorking out on AV gear after hours
• Able to work independently and doesn’t need hand-holding
• Hungry to help shape a company culture and bring new ideas to the table