Lead Automation QA Engineer

About the role

ADP is seeking a Lead Automation QA Engineer who is empathic to client needs and thrives in collaborative environments to find the best solutions. This role is critical to ensuring the deployment of high-quality, reliable cloud-based Human Capital Management (HCM) and benefits solutions. You will work within an agile team, leveraging tools like Cypress, Playwright, MABL, and JavaScript/Cucumber-based automation frameworks to create comprehensive test suites. Additionally, you will use Gen AI tools to accelerate test creation, improve coverage analysis, and drive smarter testing strategies. Your leadership will help advocate for changes that enhance the end-user experience of our HCM and benefits products.

This role requires curiosity, a data-driven mindset, and the ability to work across complex domains such as health insurance, employee benefits, and enrollment systems. You will own the test automation strategy for your product features, mentor junior QA professionals, and drive quality standards across the team. Flexibility is a must, as testing doesn’t always occur during regular business hours.

Responsibilities

• Develop and maintain automated test suites using JavaScript-based tools (Cypress, Playwright, MABL) and BDD frameworks (Cucumber), covering end-to-end, integration, and unit test scenarios for web applications.
• Utilize Gen AI tools and AI-assisted testing methodologies to accelerate test case generation, improve defect triage, enhance coverage analysis, and explore emerging automation patterns.
• Implement and maintain CI/CD pipelines (Jenkins, GitLab CI) for automated testing, ensuring fast and reliable feedback loops for the development team.
• Perform API testing using tools such as Postman and Axios, and conduct performance testing to ensure backend service integrity across ADP's benefits and enrollment platforms.
• Conduct cross-browser, responsive design, and accessibility testing. Implement automated accessibility checks aligned with WCAG guidelines to ensure inclusive product experiences.
• Communicate and collaborate with technical developers, business stakeholders, and multiple product owners to articulate clear and compelling reasons for product changes that benefit the end user.
• Stay current with emerging testing technologies, frameworks, and AI-assisted workflows.
• Mentor team members in automation best practices, accessibility standards, and emerging testing technologies. Participate in code reviews and contribute to continuous process improvements.
• Own the test automation strategy for your product features, including building plans, assigning tasks, identifying gaps, and solving problems.

Requirements

• Bachelor's degree or equivalent experience.
• 8-12 years of experience in a relevant role.
• Strong proficiency in JavaScript and modern JavaScript frameworks, with a solid understanding of DOM structure, HTML, and CSS.
• Extensive experience with Cypress, Playwright, MABL, and other JavaScript-based automation tools.
• Proficiency in test-driven development (TDD) and behavior-driven development (BDD) frameworks (e.g., Cucumber, Jest).
• Good proficiency in SQL, including writing complex queries, and experience with manual database testing.
• Experience with Gen AI tools and AI-assisted testing methodologies to accelerate test creation, coverage analysis, and defect triage.
• Experience with version control systems (Git) and CI/CD pipelines (Jenkins, GitLab CI).
• Knowledge of API testing tools (Postman, Axios) and performance testing concepts.
• Familiarity with accessibility testing tools and WCAG guidelines, including implementing automated accessibility checks.
• Experience with test management tools and defect tracking systems (JIRA, TestRail).
• Understanding of Agile methodologies and cross-browser testing principles.
• Strong analytical, problem-solving, and communication skills.

Nice to Have

• Development experience with JavaScript, TypeScript, Java, Python, Ruby, or C++.
• Experience with Protractor, Selenium, or Angular-based test frameworks.
• Experience monitoring test metrics and driving improvements in testing efficiency.
• Understanding of the health insurance, employee benefits, and HCM technology landscape.
• Familiarity with healthcare regulations (e.g., HIPAA, ACA) and their impact on software quality and compliance testing.
• Knowledge of EDI (Electronic Data Interchange) standards and processes, including testing EDI transactions.
• Experience with enrollment systems and benefits administration workflows.
• Familiarity with retirement plans, 401(k) plans, and wealth management concepts as they relate to HCM platforms.
• Experience working with large datasets typical in health and benefits industries.
• Knowledge of plan administration processes and systems.
• Familiarity with LIMRA standards and other industry-specific protocols.
• Awareness of regulatory compliance requirements in the health and benefits sector.
• Experience working directly with business stakeholders to gather and refine testing requirements.
• Familiarity with insurance industry terminology and concepts.

Benefits

• Courageous team collaboration, where associates challenge one another’s ideas to achieve the best solutions.
• Opportunities to deliver impactful outcomes at scale, focusing on client happiness and productivity.
• An environment that encourages curiosity, agility, and learning from mistakes.
• Encouragement to act like an owner, take on challenges, and solve complex problems.
• Support for giving back to the community through ADP’s Philanthropic Foundation.
• A company committed to equality, equity, and inclusion.