Lead, Automation Engineer

Job Duties

Collaboration with Information Technology (OIT) team members and Teams across Baylor: Works closely with IT teams across ETII domains and Office of Information Technology (OIT) team members, as well as business stakeholders, to translate requirements into scalable digital solutions.

Lead Design and Implementation of projects: Designs, builds, and enhances automation workflows, integrations, and AI-enabled solutions to streamline enterprise processes. Oversee new technology and business project implementations, processes redesign leading to technology redesign, and discussions on optimizing existing technology solutions.

Provide expertise on project implementation: Contributes to automation roadmap planning, evaluates new AI/automation technologies, and identifies opportunities to scale enterprise capabilities. Participates in conceptualizing automation solutions with tools such as Microsoft 365, Azure, Foundry, Github, Copilot, SharePoint, Teams, Power Apps and other Microsoft and non-Microsoft applications focused on enhancing workplace productivity.

Expertise in Technology Stack across M365 and non M365 applications on the Windows ecosystem: Maintain an expert-level understanding of the M365 technology stack, including but not limited to Exchange Online, Microsoft Security Suite (EOP, Defender for Office 365 P2), Microsoft Entra/Azure AD, and demonstrate proficiency with Microsoft Copilot and its enablement across applications.

Experience in low-code platforms, AI, ML and RPA will be highly desirable.

Enterprise Impact & Enablement: Ensures solutions adhere to BCM architecture, security, and compliance standards while advancing automation frameworks and engineering best practices. Drives adoption of automation across BCM.

Process Discovery & Ideation: Supports identification of automation opportunities through business process analysis and exploratory assessments.

Technology Evaluation & Pilots: Assists in evaluating emerging automation, AI, and low-code technologies through pilots and proof-of-concepts.

Stakeholder Enablement & Adoption: Facilitates workshops, training sessions, and feedback loops to drive user adoption and improve solution experience.

Vendor & Partner Coordination: Supports vendor selection, partner collaboration, and contract-related activities including implementation alignment.

Transition to Operations (BAU): Contributes to smooth handoff of automation solutions to operational teams through testing, documentation, and training.

Governance & Compliance Support: Assists with ensuring solutions align with BCM policies, security standards, and regulatory requirements.

Establishes modern DevOps & engineering practices including AI Ops, CI/CD, automated testing, and versioning control.

Performance Monitoring & Continuous Improvement: Supports ongoing analysis of automation performance and identifies opportunities for optimization and enhancement.

Team Leadership & Direction: This position will provide day-to-day guidance, prioritization, and technical direction to junior engineers and team members. Will also assist in resource planning, workload distribution, and ensuring timely delivery of automation initiatives.

Team Supervision and Span of Control: It is expected that this position leads and supports a team of internal staff and external partners/vendors by providing day-to-day direction, coaching and mentorship, contributing to hiring and performance management activities, and ensuring effective delivery of automation initiatives through clear guidance, coordination, and accountability across projects.

Performs other job-related duties as assigned.

Minimum Qualifications

• Bachelor’s degree or four years of relevant experience may substitute for degree requirement.
• Six years of relevant experience.

Preferred Qualifications And Skills

• Bachelor’s degree in management information systems or computer science.
• Experience with working knowledge of automation concepts, including low-code platforms, RPA, AI, and ML.
• Strong hands-on experience with PowerShell, Python, or similar scripting/programming languages including prior experience in integrations solutions including API based solution design.
• Prior experience in leading teams and managing projects.
• Microsoft technologies, architecture/design/engineering and related Microsoft certifications can be advantageous.
• Agile Certified: Experience with Agile methodologies is a plus.
• Ability to translate business requirements into technical solutions and communicate complex technical concepts to non-technical stakeholders.
• Excellent interpersonal skills and the ability to work effectively with cross-functional teams.