Lead Audio-Visual Technician

About the role

This is a full-time, on-site role based in East Peoria, IL. The Lead Audio-Visual Technician leads the installation, configuration, testing, and support of AV systems, including displays, projectors, audio equipment, control systems, and collaboration platforms.

Day-to-day tasks include supervising technicians, reviewing project plans, coordinating with project managers and clients, and ensuring work is completed to specification, on schedule, and in compliance with safety standards. The role also involves system troubleshooting, preventative maintenance, and on-site technical support during meetings, events, and trainings.

Additional responsibilities include documenting system configurations, training end users, and recommending improvements to AV designs and processes.

Responsibilities

• Lead the installation, configuration, testing, and support of AV systems (displays, projectors, audio equipment, control systems, and collaboration platforms).
• Supervise technicians and oversee on-site work.
• Review project plans and coordinate with project managers and clients.
• Ensure work is completed to specification, on schedule, and in compliance with safety standards.
• Perform system troubleshooting and preventative maintenance.
• Provide on-site technical support during meetings, events, and trainings.
• Document system configurations and train end users.
• Recommend improvements to AV designs and processes.

Qualifications

• Strong audio-visual technical skills, including installation, configuration, and troubleshooting of commercial AV systems and collaboration solutions.
• Experience leading AV project teams, overseeing on-site work, and coordinating with project managers, vendors, and clients.
• Ability to read and interpret technical drawings, wiring diagrams, and equipment specifications, with solid attention to detail and safety practices.
• Proficiency with AV control systems, networked AV devices, and basic IP networking concepts related to audio and video transport.
• Effective communication and customer service skills, with the ability to explain technical issues clearly to non-technical stakeholders.
• Strong organizational and time-management skills, including the ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Experience in commercial AV integration, managed AV services, or related fields; CTS or similar AV certifications are highly beneficial.
• High school diploma or equivalent required; vocational training or an associate degree in AV technology, electronics, or a related field is preferred.
• Ability to work on-site, including standing, lifting equipment, working from ladders or lifts, and traveling to local client locations as needed.
• Commitment to non-discriminatory, inclusive practices and to supporting a respectful, collaborative work environment.