Lead Analyst, Sales Force Effectiveness

About the role

The Lead Analyst, Sales Operations will provide analytical support to sales and commercial teams, analyze industry and internal data, identify opportunities, and develop advanced tools and reporting to drive sales force effectiveness. This role partners with leadership to understand initiatives, develop recommendations, and implement analytic tools that are critical drivers of sales growth. The position ensures alignment with ConvaTec’s overall EBIDTA goals.

Responsibilities

• Partner with leadership, Commercial Excellence, and sales teams to understand franchise goals and lead the development of opportunity reporting to identify key accounts for growth.
• Develop advanced analytical tools for the sales team.
• Track and measure key strategic initiatives identified by leadership, identify insights, and provide actionable recommendations to drive sales.
• Provide analytical leadership to Commercial Excellence, Field Sales, Human Resources, Finance, Marketing, and Channel Management teams.
• Develop analyses and reporting to support business franchise leaders and sales teams using internal and external data, identifying market trends and conditions.
• Lead the development and implementation of industry benchmarks to assess opportunity and penetration in various markets and accounts.
• Analyze and report performance of customers, regions, territories, and market types to business leaders.
• Support customer targeting and segmentation, and assist with territory optimization and restructure efforts.
• Develop customer insights from marketing programs by applying standard data analysis protocols and integrating external market data.
• Support the Consumer Excellence Team with development and maintenance of reporting aimed at analyzing performance against key KPIs, developing targets for direct-to-consumer programs, and identifying growth opportunities.
• Perform ad hoc analysis as requested.

Principal Contacts

Internal: US Commercial Excellence, Consumer Excellence, Field Sales, Channel Management, Marketing, Finance, Human Resources, and Legal.

Travel Requirements

Less than 10%

Language Skills Required

• Speaking: English
• Writing/Reading: English

Education/Qualifications

• B.S. degree in finance, statistics, mathematics, business, or related area.
• 5+ years (or 2+ years with MBA) combined experience in business/sales/financial analytics and forecasting.
• Experience with data visualization in Power BI or Tableau.
• Strong leadership, project management, communication, organizational, interpersonal, and analytical skills.
• MBA degree or additional work experience a plus.

Experience

• Minimum 3 years’ experience in data analytics and reporting.
• Experience in the healthcare industry preferred.
• Experience working in high-performing teams in a fast-paced environment.
• Strong experience developing and maintaining financial models.
• Strong customer service focus and prioritization skills.

Competencies

• Excellent communication and presentation skills for leading teams and influencing others, including senior leadership.
• Demonstrated leadership behaviors including the ability to lead teams, influence leadership, and exhibit trustworthiness, integrity, candor, and openness.
• Ability to work effectively on cross-functional teams with colleagues at all levels, including senior management, and deliver results against tight deadlines.
• Experience with finance/accounting principles, policies, procedures, and internal control requirements.
• Understanding of organizational structure, operating culture, and effective work styles.
• General understanding of ConvaTec’s business and customers.
• Advanced skills including Excel, Access, Power BI (or other Business Intelligence/reporting software), and SQL.