Lead Analyst, Sales Force Effectiveness

About the role

The Lead Analyst, Sales Operations will provide analytical support to sales and commercial teams, analyze industry and internal data, identify opportunities, and develop advanced tools and reporting to enhance sales force effectiveness. The role involves collaborating with leadership to understand initiatives, developing recommendations, and implementing analytic tools that drive sales growth and support ConvaTec’s EBIDTA goals.

Responsibilities

• Partner with leadership, Commercial Excellence, and sales teams to develop opportunity reporting and identify key accounts for growth.
• Track and measure strategic initiatives, provide insights, and recommend actions to drive sales.
• Lead the development of analyses and reporting for business franchise leaders and sales teams using internal and external data.
• Develop and implement industry benchmarks to assess market opportunities and account penetration.
• Analyze and report performance of customers, regions, territories, and market types to business leaders.
• Support customer targeting, segmentation, and territory optimization efforts.
• Develop customer insights from marketing programs by applying data analysis protocols and integrating external market data.
• Provide support to the Consumer Excellence Team by developing and maintaining reporting focused on KPIs, targets, and consumer insights.
• Perform ad hoc analyses as requested.

Principal Contacts

Internal: US Commercial Excellence, Consumer Excellence, Field Sales, Channel Management, Marketing, Finance, Human Resources, and Legal.

Travel Requirements

Less than 10%

Language Skills

• Speaking: English
• Writing/Reading: English

Education and Qualifications

• B.S. degree in finance, statistics, mathematics, business, or a related field.
• Minimum 5 years of combined experience in business, sales, financial analytics, and forecasting (or 2+ years with an MBA).
• Experience with data visualization tools such as Power BI or Tableau.
• MBA degree or additional work experience is a plus.

Experience

• Minimum 3 years of experience in data analytics and reporting.
• Experience in the healthcare industry preferred.
• Experience working in high-performing teams in a fast-paced environment.
• Strong experience developing and maintaining financial models.
• Customer service focus and prioritization skills.

Competencies

• Excellent communication and presentation skills for leading teams and influencing senior leadership.
• Demonstrated leadership behaviors: ability to lead teams, influence leadership, trustworthiness, integrity, candor, and openness.
• Ability to work effectively on cross-functional teams at all levels, including senior management, and deliver results under tight deadlines.
• Understanding of finance/accounting principles, policies, procedures, and internal control requirements.
• Understanding of organizational structure, operating culture, and effective work styles.
• General understanding of ConvaTec’s business and customers.
• Advanced skills in Excel, Access, Power BI (or other Business Intelligence/reporting software), and SQL.