Lead Aircraft Support Technician

Reports to the immediate AST Supervisor and carries out assigned duties using JetBlue Airways procedures. The AST Lead is a working member of the Cabin Maintenance (MX) group who assists in the performance of AST Supervisor duties under their direction.

Responsibilities

• Assign and direct the work of ASTs based on scheduled and unscheduled workloads
• Determine if work performed adheres to company policies, publications, or other appropriate authority
• Check the aircraft maintenance log when assigned to meet aircraft and take any actions required to respond to discrepancies entered
• Complete required paperwork accurately using procedures set forth in the General Maintenance Manual (GMM)
• Coordinate with Line Maintenance Supervisors and Lead Maintenance Technicians for nightly cabin maintenance and servicing of JetBlue Aircraft assigned to the Aircraft Support Technicians
• Ensure use of only approved and certified hardware, parts, and equipment to be installed or used on aircraft and verify calibration period has not been exceeded for work that requires calibrated tools or equipment
• Conduct crew briefings
• Occasionally act as AST Supervisor when AST Supervisor is off duty, on Paid Time Off (PTO), or away from the BlueCity
• Assist in performing routine and non-routine maintenance on aircraft
• Other duties as assigned

Requirements

• High School Diploma or General Education Development (GED) Diploma
• One (1) year related work experience
• Valid Federal Aviation Administration (FAA) Airframe Certificate
• Ability to communicate effectively in both oral and written communication
• Ability to crawl, bend, kneel, climb, and stoop frequently in confined spaces
• Able to drive tugs, trucks, and other company equipment
• Ability to work under pressure in a team environment
• Ability to remain alert to moving vehicles and aircraft
• Possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Depending on location, may need to acquire and maintain a United States Customs Clearance
• Available for occasional overnight travel (10%)
• Willing to work variable hours, including weekends and irregular shifts
• Must pass pre-employment drug test
• Must be legally eligible to work in the country in which the position is located; authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Qualifications

• One (1) year experience working Federal Aviation Regulations (FAR’s) Part 121 aircraft or military
• Proficient with Microsoft Office suite and the Internet
• Strong leadership abilities
• Ability to multitask and work under pressure in a dynamic environment
• Ability to think creatively

Crewmember Expectations

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, assist with light cleaning of the aircraft
• Exhibit JetBlue values of Safety, Caring, Integrity, Passion, and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
• Identify safety and/or security concerns, issues, incidents, or hazards and report them using JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.), and Company policies, procedures, and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to duties and responsibilities

Equipment

• Computer and other office equipment
• Aircraft and component inspection and test equipment as required
• Issued reflective safety vest and ear protection
• Handheld two-way radios, headsets, and/or phone
• Personal tools – minimum required tool list

Work Environment

• Airports and hangar environment
• Work may be outdoors with seasonal weather
• Bids work schedule by seniority (days, swings, or midnight shift, holidays)

Physical Effort

Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently.

Pay

The base pay for this position starts at $28.00 per hour with a $3.00 per hour premium.

Benefits

• Access to healthcare benefits
• 401(k) plan and company match
• Crewmember stock purchase plan
• Short-term and long-term disability coverage
• Basic life insurance
• Free space available travel on JetBlue