Lead Administrative Analyst, Property Tax Commercial

Duties and Responsibilities

• Creates a positive team member experience.
• Responds to client inquiries and requests from tax authorities.
• Manages and monitors daily workflows to meet internal and state mandated deadlines.
• Prioritizes, delegates, and manages emergencies.
• Manages timely completion of tasks, using knowledge of tax deadlines.
• Formulates and implements new procedures for handling filing or processing requirements.
• Attends and potentially conducts internal or external training.
• Reviews team time and expense reports for accuracy and completion.
• Mentors and trains staff on software platforms.
• Affords assistance with development and deployment of system enhancements.
• Keeps abreast of changing state statutes and acts accordingly.
• Performs other duties as assigned.

Qualifications

• High-school or GED diploma required.
• Bachelor’s Degree highly recommended.
• Minimum of three years of external property tax experience, or sustained proficiency in key performance indicators for the prior level.
• Desire to perform in a high-energy team environment.
• Demonstrated leadership, problem solving, and strong verbal and written communication skills.
• Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
• Ability to work both independently and as part of a team with professionals at all levels.
• Intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research.
• Thorough understanding and working knowledge of applicable software and One Source Property Tax Systems.