Lead Activities Attendant

Job Summary

To Learn More, please review the Benefits Eligibility Summary

About the Role

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Responsibilities

• Be familiar with and adhere to the policies and procedures of the resort handbook and the best practices
• Responsible for the daily operation of all Activities within their assigned area including ticket redemption
• Responsible for guest and employee safety including compliance with all Standard Operating Procedures, daily operational logs, and emergency response
• Actively foresee, plan for, and mitigate any hazards or risks associated with their activity area
• Aidst with training assessments, check off forms, and provide daily coaching and guidance to Activities employees
• Safe use of company vehicles
• Ensure compliance with daily, monthly, and annual inspection logs
• Assist management in monitoring and controlling daily payroll, budget, and schedule
• Maintain a positive and friendly attitude and demeanor in all internal and external guest interactions
• Performance management for a team of 15+ including training, and job execution to meet guest service, employee engagement, safety, and financial goals
• Manage activity inventory and liaise with all other departments to promote a seamless customer experience
• Complete performance appraisals and end-of-season forms; partner with their Manager to approve performance appraisals, and disciplinary documentation, or assist with HR activity relating to their area
• Other duties as assigned

Job Requirements

• Must be 18 years of age or older
• At least 1 year of Guest Service Experience
• Min. 1 Years previous Leadership experience in a dynamic operational setting
• Ability to stand for long periods of time
• Ability to work outdoors for up to 10 hours in various weather conditions
• Ability to lift and carry 100lbs
• Excellent guest service
• Must be able to read, write, speak, comprehend, and understand English fluently
• Ability to work the entire length of the season
• Satisfactory motor vehicle check and a valid driver's license

Pay

The expected pay range is $22.00/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Qualifications

• Must have at least 1 year of Guest Service Experience
• Must have at least 1 year of previous Leadership experience in a dynamic operational setting
• Must be able to stand for long periods of time
• Must be able to work outdoors for up to 10 hours in various weather conditions
• Must be able to lift and carry 100lbs
• Must have excellent guest service skills
• Must be able to read, write, speak, comprehend, and understand English fluently
• Must have a satisfactory motor vehicle check and a valid driver's license