Lead - Account Executive (SaaS Sales)

What We’re Looking For

• 5+ years of B2B sales experience, preferably in SaaS, with a consistent track record of exceeding quota.
• Experience selling into small to mid-sized businesses, ideally in a multi-location or franchise model.
• Direct experience using the Challenger Sales methodology or a similar insight-driven approach—you're confident teaching for differentiation, tailoring your message, and taking control of the deal.
• Industry experience in the spa, salon, fitness, or wellness space is a big plus.
• Ability to lead a multi-threaded sales process involving both operational and executive stakeholders.
• Strong business acumen—you can reframe customer challenges, quantify impact, and align Zenoti’s platform to deliver ROI.
• Comfortable generating your own pipeline in collaboration with SDRs and marketing, not just relying on inbound.
• Self-motivated, curious, and coachable. You enjoy learning and want to be part of a team that shares best practices and constantly improves.
• Excellent presentation and communication skills—both written and verbal.

What You’ll Be Doing

• Lead with insight: Deliver compelling, insight-led discovery that challenges the status quo and reframes how prospects think about their problems and opportunities.
• Tailor your message: Align Zenoti’s platform to the prospect’s unique goals, whether it’s streamlining operations, increasing guest retention, boosting staff performance, or growing revenue across multiple locations.
• Own the full sales cycle: From qualification to negotiation and signature, you’ll guide every step with confidence and control.
• Create urgency and drive change: Use business cases, customer stories, and data to show the cost of inaction and help prospects justify the change internally.
• Ensure a high-quality handoff: Transition closed accounts to our implementation and customer success teams with detailed notes and strategic context, ensuring smooth onboarding and customer satisfaction from day one.
• Stay connected post-sale: Re-engage with existing customers to identify upsell opportunities, uncover challenges, and maintain long-term relationships.
• Influence sales strategy: Share feedback from the field and work with your peers and leadership to continuously improve messaging, process, and performance across the team.