Law Firm New Client Intake and Conflicts Analyst- Remote

MGC is an industry-leading civil litigation firm with 31 years of excellence, spanning 22 offices across 12 states.

About the role

We are seeking a New Client Intake and Conflicts Analyst to join our Administrative team. This position is eligible for a remote work arrangement. Preferred candidates will have experience working in an administrative role in a claims department in the insurance industry, or in a similar role handling conflicts checks and opening new files/clients at a large, multiple-office law firm. Aderant experience is also a plus.

Responsibilities

• Evaluate information secured during the intake process to ensure accuracy and adequacy prior to opening a matter in Aderant
• Professional and prompt follow-up with attorneys and administrative staff for additional information or clarity as needed
• Ensure the consistent entry of accurate information, including the application of accurate rate sets, in Aderant during the intake process consistent with firm protocols
• Conduct timely and accurate conflict searches in accordance with firm policies and procedures
• Conduct timely and accurate opening of matters upon submission of appropriate information to the Business Intake Group
• Address requests that come to the New File Requests and Aderant File Maintenance Outlook groups
• Contribute to the maintenance and updating of information in Aderant as needed
• Assist in the intake process during the onboarding of new attorneys or the transfer of new business to the firm
• Appreciate and understand the impact that the work of the Business Intake Department has on other departments and the firm overall
• Receive cross-training and assist other departments as needed
• Assist with special projects and assignments as needed
• Complete reports on a daily, weekly, monthly, or as-needed basis
• Respond politely to internal staff, clients, vendors, etc., and work as a member of a team
• Accept change in a productive manner
• Perform other duties as necessary or assigned

Requirements

• Possess excellent listening, verbal, and written communication skills
• Possess excellent organizational skills and pay close attention to detail
• Must be able to read and write in English and use arithmetic skills accurately to complete required daily projects
• Proficiency in Microsoft Office applications with an emphasis in Excel
• Must possess the ability to take initiative and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision

Qualifications

• Associate’s Degree in accounting or related field
• 2-5 years of related work experience required

Benefits

• Comprehensive health, dental, and vision insurance
• Retirement/401(k) programs
• Casual dress code
• Mental health support & employee resource groups

Pay

The annualized salary range for this position is $45,000-$70,000. Actual pay will be determined based on total and relevant experience and other job-related factors permitted by law. This position also offers bonuses and a full benefits package, including health insurance, dental, vision, life insurance, a 401(k) plan, and flexible spending.