Law Enforcement Technician - Civil Service

About the role

This position assists the public and law enforcement officers in locating information and answering procedural civil and record unit questions. It involves entering and retrieving information in various law enforcement computer systems, processing civil and criminal documents, licenses and forms, and other administrative tasks.

Responsibilities

• Assists law enforcement personnel and the public, in person and on the telephone, by providing information; answers questions and explain services;
• Confirms criminal justice data in accordance with laws and policies;
• Enters, maintains and retrieves data in various law enforcement computer systems;
• Creates and updates format, documents and manuals as necessary;
• Receives, researches, processes and issues permits, licenses, analyzes information for legal forms and reports;
• Reviews documents for accuracy and completeness prior to forwarding to appropriate office;
• Fingerprints citizens and sex offenders as requested;
• Establishes and maintains office filing system;
• Enters data on office records manually and/or on computer terminal;
• Purges files in accordance with statutes and office policy;
• Affixes fingerprints to criminal records;
• Prepares paperwork for service of civil papers;
• Researches and verify information for criminal investigations;
• Collects fees for licenses and permits;
• Makes change accurately;
• Balances fees.

Requirements

• One (1) year of work experience in an office setting;
• Prior law enforcement related experience is preferred;
• High School diploma or G.E.D. certificate;
• Must be a United States citizen, a lawful permanent resident, or a deferred action for childhood arrival (DACA) recipient as per RCW 41.14.100;
• Minimum 18 years of age, no maximum age;
• Must pass job related tests.

Qualifications

• Must pass a Civil Service examination, and pre-employment examinations including, but not limited to, a complete background investigation, fingerprinting, criminal record check, and a polygraph examination.
• A psychological evaluation may also be required.

Skills

• Basic knowledge of law enforcementcomputer applications and software;
• Office equipment, procedures and practices;
• Basic math;
• Effective communication skills, both orally and in writing;
• Accurate keyboarding, minimum 35 net words per minute;
• Understand and follow written and verbal instructions;
• Maintain confidential working information and integrity of data in computer systems;
• Establish and maintain effective working relationships with County employees, staff of other agencies and the public;
• Read, properly interpret and categorize data rapidly and accurately;
• Make technical decisions on critical issues in stressful situations;
• Learn, retain, and explain complex procedures, policies and laws;
• Accepting responsibility for accuracy of work.

Benefits

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week. County Benefits include Medical Insurance, Vision Insurance, Dental Insurance, Retirement, Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance, Long Term Disability (LTD), Commuting Benefits, Employee Assistance Program (EAP), Partners for Health Employee Wellness Program, Leave & Holidays, Voluntary Benefits, Deferred Compensation 457(b), Supplemental Group Term Life Insurance, Additional Accidental Death and Dismemberment Insurance (AD&D), Flexible Spending Accounts (FSA), Supplemental Individual Insurance Policies, and Healthcare Premiums.

Pay

The salary range for this position is $35,000 - $45,000 annually.

Schedule

The position is staffed 24 hours a day, 7 days a week, including holidays, and it is likely you will be working nights and weekends.

Additional Information

Shift, holiday and weekend work is required. Snohomish County is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.