Law Enforcement Communications Specialist

Major Work Duties

• 24/7/365 Watch Desk for the OK State Bureau of Investigation monitor, assess, and manage requests for information and assistance received by telephone, email, and tip lines.
• Maintain records for OSBI in the record management system and make notifications to OSBI personnel.
• Perform security and safety functions for OSBI properties monitor CCTV, alarm systems, building and gate access.
• Use OLETS, NLETS, & NCIC and other investigative resources to conduct and respond to inquiries on criminal history, backgrounds, vehicle registrations, wanted/missing/stolen information, and other investigative support requests.
• Maintains operations for OSBI HQ reception including opening/closing lobby, greeting and acknowledging visitors, maintaining front end security and verifying identity, following procedures for logging visitors, evidence, subpoenas, logging and distributing mail.
• Provide support functions for the OSBI Information Services Division and other duties as needed.

Typical Functions

• Operate radio communication equipment and received and dispatches radio messages on an assigned shift; provides a communications link for personnel in the field or agency headquarters, other law enforcement officials and related emergency services.
• Operate teletype and computer system to obtain information through the Oklahoma Law Enforcement Telecommunications System (OLETS), National Law Enforcement Telecommunications System (NLETS), or National Crime Information Center (NCIC).
• Interpret and relay information to field personnel concerning wanted persons, violations of laws and other criminal activities.
• Research criminal history information required, including International Police Organization (INTERPOL) data available through various systems.
• Makes immediate decisions on a wide variety of information received through various sources and disseminates to field personnel, agency officials and other law enforcement agencies as appropriate.
• Maintain written records and logs of shift activities.
• Compose and release messages concerning accidents, emergencies, hazardous materials, incidents, weather conditions and similar situations to field offices, news media and other law enforcement, civil defense and emergency services.
• Serve as a member screening boards in matters related to promotions, hiring, reinstatement and disciplinary actions.
• Monitor security within the communications center or the facility.
• Provides coordination between law enforcement agencies during official operations.