Police Communication Specialist

Responsibilities

• Makes sure all communications for USF Police and Public Safety personnel are handled efficiently.
• Dispatches officers to emergency and service calls, and coordinates non-university emergency response services.
• Inputs and transmits call information, checks records, and dispatches Parking Services Specialists.
• Monitors and dispatches motorist assist calls, handles reserved space disputes, and dispatches escorts as needed.
• Operates and monitors the enhanced 9-1-1 emergency system, FCIC/NCIC computer system, and other equipment in the Communications Center.
• Dispatches security officers to respond to card access calls and emergency/non-emergency calls.
• Reviews and disseminates criminal activity/confidential information, and assists the public.
• Enters communication and other information into Computer Aided Dispatch.
• Assists the Communication Supervisor in training new dispatchers.

Qualifications

• High school diploma or equivalent, with one year of appropriate experience.
• Appropriate college coursework or vocational/technical training may substitute for the required experience.
• Proficiency in typing and State certification on the NCIC/FCIC computer system may be required.
• Possession of a current certification as a State of Florida 911 Public Safety Telecommunicator is preferred.
• Three or more years' experience working as a Public Safety Telecommunicator for a law enforcement or emergency operation is preferred.

About the role

The primary purpose is to provide all communications for USF Police and Public Safety personnel in their day-to-day activities. This position must be staffed at all times, 24 hours a day, seven days a week.