Laundry/Valet Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. The resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits including a tennis center and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club.

About the role

Sorts, processes and folds Rooms and F&B linens such as sheets, towels, table clothes, and napkins.

Responsibilities

• Sorts used linens, clean towels, rugs and robes into appropriate categories for off-site washing.
• Sorts out stained or torn linen.
• Loads and unloads carts.
• Uses towel folder and manual folding for bath towels, washcloths, rugs and robes.
• Places folded product on appropriate rack.
• Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out.
• Feeds washed linens into ironer.
• Retrieves folded linens and stacks or hangs clean linens as appropriate.
• Operates and maintains folding equipment, washer, dryer, dry cleaning machine, steam tunnel, presser and iron.
• Reports any problems or deficiencies to manager.
• Answers telephone calls from guests requiring cleaning or pressing services.
• Logs the request and goes to Guest Room to pick up the clothing that needs service.
• Ascertains time completed goods are required.
• Counts the items and gives guest a completed receipt.
• Marks guest clothing for identification.
• Sorts guest items for appropriate action (Washing, dry cleaning, pressing or repair) and then processes the clothing on the correct equipment, using the appropriate temperature and chemicals.
• Once processed, folds or hangs the clothing as desired.
• Delivers clothing to guest at time desired.
• Sorts employee uniforms for appropriate action (Washing, dry cleaning, pressing or repair) and then processes the clothing on the correct equipment using the appropriate temperature and chemicals.
• Once processed, hangs and transports clean uniforms to Housekeeping.
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co-workers and supervisors.
• Assists with responsibilities and duties in the absence of or during heavy volume in the areas of Laundry, Valet Dry Cleaning, and Housekeeping.

Requirements

• Minimum one year hospitality or related work experience is preferred.
• High school education or equivalent experience.
• Ability to read, write and speak English is preferred.

Benefits

• Lucrative salary.
• Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days.
• Time off plans starting on the day of hire.
• An opportunity to be a part of a cohesive team in an inclusive work environment.
• Complimentary and discounted hotel stays around the world.
• Wellbeing and mental health initiatives and focused company.
• Embracement and promotion of diversity in our workplace.
• Complimentary employee meals and beverages.
• Tuition reimbursement.

US work authorization is required.