Laundry Supervisor

About the role

Position Summary The Laundry Supervisor is responsible for overseeing the daily operation of the resort's laundry facility, ensuring the timely processing of guest linens, terry, uniforms, and housekeeping inventory. This role supervises Laundry Service Professionals, maintains quality standards, supports equipment operations, and helps deliver the exceptional service standards that define the Salamander experience.

Join Our Team Become part of a passionate team dedicated to delivering world-class hospitality at one of the country's most celebrated luxury resorts. If you have experience leading laundry or housekeeping operations and are committed to quality, teamwork, and service excellence, we encourage you to apply.

Responsibilities

• Supervise and coordinate daily laundry operations in a luxury resort environment.
• Train, coach, and develop Laundry Service Professionals to achieve productivity and quality standards.
• Monitor linen processing, sorting, washing, drying, pressing, folding, and distribution activities.
• Conduct quality inspections to ensure cleanliness, presentation, and consistency.
• Maintain appropriate linen inventory levels and communicate shortages or operational concerns.
• Ensure proper use, care, and maintenance of laundry equipment and machinery.
• Promote workplace safety and compliance with OSHA, company, and departmental standards.
• Assist with scheduling, staffing, and daily workflow management.
• Support Housekeeping leadership in achieving departmental goals and service standards.
• Lead daily line-ups, coaching discussions, and team communications.
• Serve as Manager on Duty (MOD) for Laundry and Housekeeping when assigned.
• Maintain Forbes Five-Star service standards and support an exceptional guest experience.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED required.
• Minimum two years of experience in laundry operations, housekeeping, hospitality, commercial laundry, healthcare laundry, or related operational environments.
• Previous supervisory, lead, or team leadership experience preferred.
• Bilingual English and Spanish strongly preferred.
• Strong leadership, communication, coaching, and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Ability to stand, walk, bend, lift, and perform physical work throughout the shift.
• Flexible availability including weekends, holidays, and AM/PM shifts.

Pay

Starting pay of $25 per hour.

Benefits

• Opportunity to work at a Forbes Five-Star and AAA Five Diamond luxury resort.
• Career growth and advancement opportunities.
• Complimentary associate meals.
• Health, Dental, and Vision Insurance.
• 401(k) with company match.
• Generous Paid Time Off.
• Eight Paid Holidays.
• Employee room discounts at Salamander properties.
• Discounts on dining, spa, retail, and resort amenities.
• Friends and Family room rate discounts.
• Supportive team-oriented culture focused on excellence and professional development.