Laundry Supervisor

About the role

We’re looking for a Laundry Supervisor to oversee our team of laundry attendants, achieve operational objectives, and ensure quality controls are in place. If you enjoy working with others, thrive in a supervisory role, and prefer an active work environment over a desk job, this could be a great fit. No prior laundry or supervisory experience is necessary—we’re willing to train the right person.

Responsibilities

• Work alongside Laundry Attendants to wash, dry, sort, fold, and organize terry and linens.
• Oversee daily operations of the laundry facility, ensuring quality controls and safety policies are followed.
• Maintain cleanliness and organization of the linen area.
• Assist the Stateside Housekeeping & Laundry Manager with verifying laundry requests are completed for each Resort department in a timely manner.
• Ensure filled linen carts are placed in designated areas.
• Order laundry supplies and monitor scheduling needs based on occupancy levels.
• Participate in ongoing training for laundry team members.
• Report equipment issues to the Maintenance Department and the Stateside Housekeeping & Laundry Manager.
• Assist in yearly linen inventory and maintain accurate counts of discarded linens.
• Develop and maintain positive working relationships, support team goals, and address employee concerns.
• Identify, recommend, and implement improvements for efficiency, productivity, quality, safety, or cost savings.
• Perform other duties as assigned by a supervisor, which may be related or unrelated to the original position.

Supervisory Responsibilities

• Directly supervise up to 15 employees in the Laundry Department.
• Train employees, plan workdays, direct workloads, and resolve problems.
• Report serious employee issues to management.

Requirements

• High school diploma or GED; or 1–3 months of related experience/training; or equivalent combination of education and experience.
• Ability to read, comprehend, and write simple instructions, correspondence, and memos.
• Ability to present information effectively in one-on-one and small group settings.
• Basic math skills, including addition, subtraction, multiplication, and division using units like money, weight, volume, and distance.
• Ability to apply common sense to carry out detailed but straightforward instructions and handle problems with concrete variables.
• Professional and courteous attitude toward guests, employees, and the public.

Physical Demands

• Regularly required to stand, walk, use hands, reach with hands and arms, stoop, kneel, crouch, or crawl.
• Occasionally required to sit, climb, or balance.
• Must regularly lift and/or move up to 25 pounds and frequently lift up to 50 pounds.
• Specific vision abilities required include close vision (clear vision at 20 inches or less).
• Ability to taste or smell.

Work Environment

• Occasionally exposed to wet/humid conditions, outdoor weather, extreme heat, risk of electrical shock, fumes, airborne particles, or vibration.
• Regularly exposed to moving mechanical parts and moderate noise levels.
• Work venues include steep stairways, multilevel buildings, outdoor areas, and semi-remote locations accessible only by chairlift, skis, or snowboards.
• Walking surfaces may be frozen, sloped, or slippery; proper footwear is required.
• Workdays and hours vary, with an emphasis on weekends and holidays.

Benefits

• Wages starting at $18.25/hour.
• Paid sick time.
• 401k program eligibility with employer match after one year of employment (1,000 hours of service).
• Free or deeply discounted season passes for you and your dependents.
• Employee Recognition Programs (daily, monthly, yearly, and seniority-based).
• Seasonal employee parties, free breakfasts/lunches, family events, and regular gatherings.
• Additional perks available both on and off-property.

Why work at Jay Peak?

We’re a team of good-natured individuals at the heart of a growing resort community. Our coworkers are our friends, and we support each other and our guests. We’re rewarded fairly, encouraged to pursue individual goals, and take pride in being part of a family that chooses its members. We strive for an authentic, community-driven resort that values its history, employees, and the on-mountain experience.