Laundry Attendant - PACIFIC 19 Kona, Kailua-Kona, HI

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is searching for a Laundry Attendant for the PACIFIC 19 Kona in Kailua-Kona, HI.

About the role

The laundry attendant's responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.

Responsibilities

• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Performing minor sewing duties.
• Tracking which items belong to whom.
• Keeping an updated inventory of laundry detergents and sewing kits.
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.
• Keeping sufficient tokens or change for the washing and drying machines, if required.

Requirements

• High school diploma or equivalent is advantageous.
• Prior experience in a similar role is preferable.
• Familiarity with cleaning detergents and laundering equipment.
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Basic arithmetic skills.
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Personable disposition with a knack for customer service.
• Available to work shifts and on weekends.

Skills

• Strong communication skills for interacting with guests and employees.
• Reading abilities for completing paperwork, logging issues, complaints, requests, and information updates.
• Problem-solving, reasoning, motivating, and training abilities.
• Passion for people and service.

Schedule

Flexible schedule including nights, weekends, and/or holidays.

Pay

$21.32/hour

Benefits

• Medical, dental, and vision insurance.
• Vacation and holiday pay.
• Same-day pay available.
• Employee Assistance Program.
• Career growth opportunities and manager training program.
• Reduced room rates throughout the portfolio.
• Third-party perks (movie tickets, attractions, etc.).
• 401(k).
• Flexible spending account.
• Life insurance.
• Referral program.