Laundry Attendant

About Our Role

The Laundry Attendant creates a memorable experience for our guests by ensuring quality and cleanliness throughout the guest journey.

Essential Functions

• Inspect cleanliness of articles and remove them from the washer, dryer and place in clean linen carts.
• Set dryers to designated times and temperatures based on fabrics contained in the load.
• Remove articles from the dryer when the cycle is complete.
• Remove lint and debris from dryer screens, dry cleaning filters, drain trap after each load.
• Fold cleaned articles into designated sizes, either by hand or using the folding machine.
• Operate washing machinery in accordance with Trailborn standards.
• Follow hazardous material management program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, use Material Safety Data Sheets, etc.
• Use proper equipment, wear appropriate personal protective clothing (PPE) and employ the correct lifting procedures, as necessary to avoid injury.
• Identify stained or damaged items and determine status for repair, spot treatment, rewash and discard.
• Complete all daily and shift related checklists.
• Exhibit a friendly, helpful, learning, and courteous manner when dealing with guests and fellow employees.

Qualifications

• Problem solving skills with the ability to navigate complex situations, address guest complaints and find solutions promptly.
• Customer Oriented Attitude exhibiting a friendly, professional demeanor, focused on creating a welcoming atmosphere to the entire work environment.
• Knowledgeable having a quest to learn, be well-informed about the area, services, events, pricing, and promotional offerings.

Physical Requirements

• Must be able to remain upright continuously on a firm surface for an 8–10-hour shift.
• Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
• Must be able to ascend to 6 feet in height on a step ladder.
• Must be able to position oneself appropriately to efficiently make beds, carry trash, vacuum, sweep, dust and be able to assist guests with luggage and set up event rooms.

Benefits

• Medical (with company contribution) – Full Time only
• Dental (with company contribution) – Full Time only
• Vision (with company contribution) – Full Time only
• 401(k) (with company match) – Full Time and Part Time
• Paid Time Off – Full Time and Part Time
• Sick Time – Full Time and Part Time
• Employee Dining Discounts – Full Time, Part Time, and Seasonal
• Employee Marketplace Discounts – Full Time, Part Time, and Seasonal

Schedule

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.