Laundry Attendant

This position plays a vital role in preparing the hotel for the following day by maintaining cleanliness, organization, and guest satisfaction. Flexible scheduling availability is required, including overnight shifts, weekends, and holidays.

Responsibilities

• Operate commercial washers, dryers, and folding equipment while following proper laundry procedures.
• Wash, dry, fold, organize, and distribute hotel linens, towels, bedding, and uniforms.
• Maintain an adequate inventory of clean linens and restock housekeeping closets throughout the shift.
• Keep the laundry room clean, organized, and operating efficiently.
• Monitor laundry equipment and report any maintenance concerns immediately.
• Maintain cleanliness of all public areas including the lobby, hallways, elevators, fitness center, breakfast area, public restrooms, laundry facilities, and exterior entrances.
• Vacuum, mop, dust, clean glass, sanitize high-touch surfaces, and remove trash throughout the property.
• Assist housekeeping by delivering linens, amenities, supplies, cribs, rollaway beds, and other guest-request items.
• Respond promptly to guest service requests in a professional and courteous manner.
• Assist with stripping rooms, making beds, removing trash, and other housekeeping duties as needed.
• Maintain organization of housekeeping storage rooms and replenish supplies throughout the shift.
• Perform routine property walks to identify cleanliness, maintenance, or safety concerns.
• Recognize and report potential safety hazards including water leaks, broken equipment, damaged fixtures, or security concerns.
• Follow all hotel safety, sanitation, and OSHA guidelines while handling chemicals and operating equipment.
• Support other departments as needed to ensure smooth hotel operations during evening hours.

Requirements

• Previous hotel housekeeping or laundry experience preferred but not required.
• Ability to work independently with minimal supervision.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Must be dependable, punctual, and able to work evening shifts.
• Excellent customer service and communication skills.
• Highly motivated team player with strong initiative and a positive attitude.
• Ability to effectively identify and solve problems while maintaining a high standard of cleanliness.
• Readily available and approachable for guests while providing exceptional hospitality.

Physical Demands

• Regularly required to stand, sit, or walk for an extended period of time.
• Regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Benefits

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available, including Dependent Care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan with 100% match up to 3% of salary and an extra 50% on the next 2% (fully vested upon first contribution)
• Incentive-based bonus program
• Free room nights at company hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through an in-house training program with a personalized path
• Referral bonus program to any company location